Eithan Lebron
Homestead,FL
Summary
Customer Service Specialist with a proven track record of enhancing customer satisfaction at Walmart through efficient checkout processes and exceptional service. Skilled in training new team members to ensure operational smoothness while demonstrating strong problem-solving abilities. A friendly demeanor combined with effective task and people management consistently elevates the shopping experience.
Overview
1
1
year of professional experience
Work History
Front End Cashier
Walmart
Kissimmee, FL
09.2023 - 07.2024
- Assisted customers with returns and exchanges according to store policy.
- Followed company policies regarding returns and exchanges.
- Greeted customers promptly and responded to questions.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Adhered to all health regulations concerning food handling practices.
- Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Answered phone calls to assist customers with questions and orders.
- Kept register terminal area and store clean and orderly.
- Provided accurate change to customers when making transactions.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Operated electronic scanners to enter product information into computer system.
- Welcomed customers, offering assistance to help find store items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed efficient and accurate cash, check, debit, and credit card payments using the POS system.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Counted and balanced cashier drawers.
- Packed and bagged products according to customer preferences.
- Maintained work area and kept cash drawer organized.
Education
High School Diploma -
Keys Gate Charter High School
Homestead06-2023
Associate of Science - Exercise Science
Miami Dade College
Miami, FLSkills
- Bagging assistance
- Purchase assistance
- Efficient checkout process
- Sales strategy
- ID verification
- Excellent customer service
- Problem-solving skills
- Self-checkout assistance
- Excellent people skills
- Money handling
- Stocking and receiving
- Friendly and outgoing
- Customer service
- Listening skills
- Bilingual
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Front End Cashier
Walmart
09.2023 - 07.2024
High School Diploma -
Keys Gate Charter High School
Associate of Science - Exercise Science
Miami Dade College
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