EJ Davis
Washington Dc,DC
Summary
Dynamic and results-oriented professional with extensive experience in installation and customer service, notably with Eagle Mate. Excelled in enhancing customer satisfaction and repeat business through meticulous attention to detail and exceptional communication skills. Proficient in equipment installation and maintenance, demonstrating a strong commitment to safety practices and quality assurance. Achieved significant improvements in efficiency and client trust, leveraging skills in teamwork and problem-solving.
Overview
19
19
years of professional experience
Work History
Drive /Installer
Eagle Mate
10.2019 - Current
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Facilitated smoother installations, organizing tools and materials in advance.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Driver/Flooring Installer
DC Floors
03.2016 - 10.2019
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
Driver/Hardwood Floor Installer
New Image Floors
08.2005 - 10.2019
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Obtained signatures from customers upon delivery of goods.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Education
High School Diploma -
CARDOZO HIGH SCHOOL
14TH STREET NW 06-2002
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Following safety practices
- Customer service
- Customer satisfaction
- Equipment installation
- Pre-installation site prep
- Equipment operation
- Customer relations
- Worksite preparation
- Worksite safety and maintenance
- Quality checks
- Hardware installation
- Professional appearance
- Safety procedures
- Inventory accountability
- Hand-eye coordination
- Quality assurance
- Preventive Maintenance
- Inventory oversight
- Installation updates
- Residential construction
- Product inspection
- Flooring
- Construction management
- Work orders
- Electrical wiring
- Supply inventory management
- Commercial construction experience
- Residential and commercial installations
- Company vehicle maintenance
- Scheduling
- FLUENT IN ENGLISH
- Drywalling
- Plumbing
- Electrical systems
- Equipment Repair
- Component repairs
- Contract management
- Service documentation
- Permit coord
- Loading and unloading
- Flexible scheduling
- Safety awareness
- Equipment calibration
- Material selection
- Regulatory compliance
- Installation expertise
- Detail orientation
- Maintenance and repair
- OSHA regulations compliance
- Maintenance and repair reporting
- Equipment handling
- Multitasking Abilities
- Taking precise measurements
- Problem-solving
- Teamwork and collaboration
- Team building
- Safety management
- Organizational skills
- Multitasking
- Excellent communication
- Task prioritization
- floor sander,flooring jack, workpro, ect equipment installation
Timeline
Drive /Installer
Eagle Mate
10.2019 - Current
Driver/Flooring Installer
DC Floors
03.2016 - 10.2019
Driver/Hardwood Floor Installer
New Image Floors
08.2005 - 10.2019
High School Diploma -
CARDOZO HIGH SCHOOL
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