Ejannah Burrows
Newark
Summary
Detail-oriented healthcare support professional with experience working in hospital and regulated environments. Strong background in documentation accuracy, compliance, data entry, payment processing, and customer service. Demonstrated ability to handle confidential information, follow detailed procedures, and support administrative and billing operations. Seeking an entry-level Medical Billing or Medical Office position where accuracy, organization, and compliance are essential.
Overview
3
3
years of professional experience
Work History
Hospital setting
FLIK Hospitality
Newark
09.2024 - 11.2025
- Worked in a healthcare environment requiring strict adherence to HIPAA, confidentiality, and hospital compliance standards.
- Accurately documented service records, inventory logs, and compliance checklists used for internal reporting.
- Communicated professionally with hospital staff, patients, and visitors, resolving inquiries with discretion and accuracy.
- Followed detailed procedures and protocols similar to those used in medical billing and claims processing.
- Assisted with tracking supplies, invoices, and internal documentation to support departmental operations.
- Maintained organized records and ensured accuracy in fast-paced, detail-critical environments.
Camp Counselor
Syep
Newark
07.2025 - 08.2025
- Supervised and ensured the safety of campers during all activities and events throughout the camp session.
- Facilitated educational sessions on environmental awareness and outdoor survival skills for campers.
- Collaborated with fellow counselors to design and implement engaging programs for various age groups.
- Conducted daily health and safety checks of the campsite to maintain a secure environment for all participants.
- Maintained open lines of communication with parents, providing updates on camper progress and daily activities.
- Participated in training sessions to enhance skills in first aid, emergency response, and child supervision.
- Developed and organized team-building exercises to promote camaraderie among campers.
Daycare
Sunshine daycare centef
Newark
12.2024 - 06.2025
- Maintained accurate attendance, incident, and compliance records in accordance with state regulations.
- Managed confidential child and family information, demonstrating strong data protection and privacy awareness.
- Completed daily documentation and reports requiring attention to detail and accuracy.
- Communicated with parents regarding documentation, schedules, and policy compliance.
Camp Counselor
Camp Watershed
Newfoundland
07.2024 - 08.2024
- Encouraged positive behavior among campers through role modeling and reinforcement techniques.
- Educated children about nature conservation and outdoor living skills such as building shelters or starting fires safely.
- Performed regular maintenance tasks around the campsite, including cleaning cabins and bathrooms.
Sales Associate
Brooks Brothers
Elizabeth
04.2024 - 07.2024
- Processed payments, refunds, and adjustments with accuracy and attention to financial detail.
- Verified customer information and adhered to company policies.
- Utilized POS and digital systems comparable to electronic medical billing platforms.
- Maintained professionalism and confidentiality during all customer interactions.
Sales Associate
Steve Madden
Short Hills
02.2023 - 01.2024
- I was a sales associate this was my first job, I applied for seasonal but when seasonal was up they asked me to stay permanently then weeks later the store had to get shut down because of the mall leasing situations.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
Camp Counselor
Summer Youth Employment Program (SYEP)
Newark
07.2022 - 08.2022
- Assisted with documentation, enrollment forms, and daily logs.
- Ensured accuracy in records used for funding, attendance tracking, and compliance reporting.
- Supported administrative staff by organizing files and verifying information.
Education
High school education -
Marion p Thomas charter high school
NewarkSkills
- Medical Billing Support (Entry-Level)
- Insurance Verification (Exposure)
- Patient Accounts & Records
- HIPAA Compliance & Confidentiality
- Claims Review & Documentation
- Data Entry & Accuracy
- Payment Posting & Reconciliation
- Medical Terminology (Basic)
- Customer & Patient Communication
- Scheduling & Administrative Support
- Electronic Records & Systems
- Knowledge of proper food handling and sanitation procedures
- Time management
- Multitasking in a fast-paced environment
- Meal preparation and portion control
- Health and safety compliance
- Team leadership
- Conflict resolution
- Communication skills
- Problem-solving
- Teamwork
- Reliability
- Public speaking
- Toddler care
- Babysitting
- Applied behavior analysis
- Behavior management
- Sales
- Customer service
- Cash register
- Cash handling
- Serving
- Analysis skills
- Direct support
Accomplishments
- Provided exceptional customer service at Brooks Brothers and Steve Madden, consistently meeting sales goals and ensuring customer satisfaction through personalized assistance and product knowledge.
- Worked in multiple regulated environments (hospital, daycare, youth programs) while consistently following safety, confidentiality, and compliance standards.
- Trusted with accurate documentation and recordkeeping across healthcare, childcare, and administrative settings.
- Demonstrated reliability and consistency by being rehired for seasonal and recurring roles, including three camp appointments.
- Recognized for maintaining professionalism, accuracy, and organization in fast-paced, high-responsibility roles.
- Successfully balanced customer/patient-facing responsibilities while adhering to strict policies and procedures.
- Led engaging recreational and educational activities as a Camp Counselor, promoting teamwork, responsibility, and a positive experience for all campers.
- Recognized for reliability, teamwork, and maintaining professionalism in fast-paced and high-demand environments.
Languages
Native
Hobbies and Interests
- Volunteering in the community
- Assisting with youth programs
- Billing & Administrative Assistant
- Hands-on experience working in a hospital environment following HIPAA and confidentiality standards
- Strong understanding of documentation accuracy, data verification, and compliance procedures
- Experience handling patient-facing inquiries with professionalism and discretion
- Familiarity with insurance terminology, billing workflows, and payment processing
- Skilled in electronic systems, recordkeeping, and fast-paced administrative support
- Actively pursuing growth and training in medical billing and revenue cycle operations
Timeline
Camp Counselor
Syep
07.2025 - 08.2025
Daycare
Sunshine daycare centef
12.2024 - 06.2025
Hospital setting
FLIK Hospitality
09.2024 - 11.2025
Camp Counselor
Camp Watershed
07.2024 - 08.2024
Sales Associate
Brooks Brothers
04.2024 - 07.2024
Sales Associate
Steve Madden
02.2023 - 01.2024
Camp Counselor
Summer Youth Employment Program (SYEP)
07.2022 - 08.2022
High school education -
Marion p Thomas charter high school