Eric Jastrzebski
Server/Bartender
Tampa,FL
Summary
Communicative Server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.
Overview
12
12
years of professional experience
Work History
Server/Bartender
Baja Sharkeez
Hermosa Beach, CA
05.2016 - 07.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Cultivated warm relationships with regular customers.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed cash and bar revenue during special promotions or sporting events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Operated efficiently in high-volume setting to prepare and serve drinks.
Server/Bartender
Dave And Busters
Los Angeles, CA
09.2015 - 05.2016
- Brewing and Craft Beer knowledge
- Highly skilled in mixing, garnishing and serving drinks while keeping bar’s specifications
- Demonstrated ability to keep bar organized, stocked, and clean
- Help guests decide on menu items catered to their palate
Server
BrewCo
Manhattan Beach, CA
03.2015 - 09.2015
- Addressed guests questions on menu options, including an extensive selection of beer and wine
- Correctly received orders, processed payments, and responded appropriately to guests concerns
- Responsible for cleanliness and neatness of guests tables
- Point of Sale (POS) system operations
Server
The Kettle
Manhattan Beach, CA
02.2014 - 12.2014
- Delivered exceptional, friendly, and fast service
- Answered questions about menu selections and made recommendations when requested
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations
- Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols
- Work with individual servers to improve performance
- Point of Sale (POS) system operation
Project Manager
Aegean Financial
EL SEGUNDO, CA
08.2011 - 01.2014
- Identified, reviewed and applied policies and procedures.
- Microsoft Excel Data entry
Construction and Masonry
Ruben And Son
Redondo Beach, CA
06.2009 - 04.2011
- Assisting in home renovation projects including heavy masonry, carpentry, and painting duties
- Occasional landscape modeling and rejuvenation
Outside Sales Representative
Orange Peel Transportation
Virginia Beach, VA
10.2007 - 03.2008
- Responsible for generating, and maintaining, loyal client relationships within a startup transportation company
- Transporting clients to and from port vessels, hotels, conventions, and parties
- Helped management staff organize and operate transportation needs for city conventions
Skills
Daily specials memorization
Food sales and promotion
Menu memorization
Beverage preparation
Stocking and replenishing
Hospitality service expertise
Point of sale operation
Wine service
Food and beverage pairings
High-volume dining
Timeline
Server/Bartender
Baja Sharkeez
05.2016 - 07.2021
Server/Bartender
Dave And Busters
09.2015 - 05.2016
Server
BrewCo
03.2015 - 09.2015
Server
The Kettle
02.2014 - 12.2014
Project Manager
Aegean Financial
08.2011 - 01.2014
Construction and Masonry
Ruben And Son
06.2009 - 04.2011
Outside Sales Representative
Orange Peel Transportation
10.2007 - 03.2008