Evelyn Jimenez
HAPO Community Credit Union
West Richland
1
Language
15
years of professional experience
Bilingual in English and Spanish, both verbally and in writing, with a strong commitment to excellence and a well-organized work style. Maintains composure under pressure while effectively managing multiple tasks and prioritizing to meet deadlines. A dedicated team player exemplifying integrity and a positive attitude, fostering a collaborative environment aligned with company culture. Proficient in Microsoft Office, Excel, and QuickBooks Online, consistently delivering exceptional customer service and demonstrating loyalty to every project.
Work History
Virtual Service Profesional
1 Year 10 Months- Demonstrated self-motivation by taking initiative in project tasks.
- Worked effectively in fast-paced environments.
- Collaborated effectively with team members to achieve common goals.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Consultant
2 Years- Admin-Front Desk. Welcoming clients, taking payments, answering phones, directing calls. Drafted confidential documentation for sale or purchase. Assisted customers in defining transportation needs and identifying suitable vehicles. Follow our sales process and embody the CarShop Philosophy. As a CarShop Sales Consultant we operate from our values of integrity, teamwork, and caring for the customer. Answer sales calls and respond to internet inquiries. Greet customers in the dealerships and on the lot. Established customer network by building rapport and generating referrals through positive interactions. Provide quality customer service experiences to our valued customers. Fostered a positive atmosphere by assisting customers and colleagues in delivering exceptional products and services.
- Cultivated relationships with clients to drive sales and enhance customer loyalty.
- Analyzed customer needs to recommend tailored automotive solutions effectively.
- Developed and maintained client relationships to drive sales growth and customer loyalty.
Office Admin – HR
1 Year- Reception, welcoming clients, taking payments, answering phones, directing calls. Entered compost ticket information into Excel spreadsheets.- Excel. Recruiting staff, processing employees, updating records. Led new employee orientation. Enforcing safety and health policies. Drafted confidential documentation and organized employee events to enhance workplace culture. Ordering supplies, tracking expenses log.
- Self-motivated, with a strong sense of personal responsibility.
Accounting Assistant
1 Year- Processed daily customer payments (cash, check, credit cards) and balanced transaction logs. QuickBooks, data entry, accounts receivable, accounts payable. Executed monthly account reconciliations for 9 offices to ensure accuracy. Processed and organized invoices for timely payment, filing, and ordering supplies. Answering CC customer questions, billing department. Medical billing entry. Supported various departments with administrative tasks as needed.
- Assisted in monthly financial reconciliations to maintain accurate records.
Bookkeeper/Life Insurance Preened Specialist
4 Years- Processed customer payments (cash, check, credit cards) and reconciled cash reports and cash box to ensure accurate financial records. Cash handling, preparing and delivering bank deposits and maintaining petty cash requirements. Assist in accounts payable inquiries and expense reporting. Managed organization of customer invoices to streamline billing and payment processes. Managed payment of bills to ensure timely processing. Supported all departments with correspondence, filing, and ordering office supplies to maintain efficient office operations. Met with families, scheduled appointments, answered multi-line phones, sorted, sent, and handled daily mail, and performed other front office duties.
- Managed full-cycle accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
- Reconciled monthly bank statements, identifying discrepancies and implementing corrective measures to maintain accuracy.
Lead Teller
4 Years- Opening and closing the bank following proper policy and safety procedures. Greeted and welcomed clients upon branch entry, enhancing customer experience. Processed financial service transactions for customers, ensuring accuracy in deposits, loan payments, check cashing, and other services, while addressing inquiries and referring to additional bank offerings.
Education
General Education Development (GED)
Skills
Customer service
Problem-solving
Critical thinking
Team collaboration
Sales techniques
Dependability
Reliability
Effective communication
Languages
Spanish
Full Professional
Timeline
Virtual Service Profesional
HAPO Community Credit Union
08.2024 - 06.2026Read More
Sales Consultant
Carshop
01.2022 - 01.2024Read More
Office Admin – HR
Natural Selection Farms
01.2020 - 01.2021Read More
Accounting Assistant
Apple Valley Dental
01.2019 - 01.2020Read More
Bookkeeper/Life Insurance Preened Specialist
01.2015 - 01.2019Read More
Lead Teller
Key Bank
01.2011 - 01.2015Read More
Heritage University
General Education Development (GED)
Read More