Experienced store operations leader with a strong background in inventory management, team scheduling, shrink control, and customer service. Known for clear communication, problem solving, and driving safe, efficient daily execution.
Overview
18
18
years of professional experience
Work History
Food and consumables Coach
Walmart
Westminster, Maryland
03.2026 - Current
- Monitored customer service concerns and helped resolve issues on sales floor and ensured adherence to the One Best Way operational model.
- Reinforced safety practices and followed Walmart policies and procedures across the store.
- Hire, train, mentor, and schedule hourly associates and team leads while setting clear performance expectations and giving regular feedback.
Plan and coordinate daily store workloads, stock flow, inventory counts, and clean safe work environments across Food and consumables areas.
Review P&L (Profit and loss) statements, manage budgets, and expenses, monitor inventory levels, control shrink, and drive department sales goals.
Fashion Teamlead
walmart
Sykesville, Maryland
11.2025 - 03.2026
Monitored sales floor activity, assisted shoppers with sizing, styling, and returns, and maintained cleanliness of fitting rooms and feeler accessories counters to enhance customer experience.
Resolved associate concerns, escalated issues to store management, and trained scheduled team sales associates to foster a collaborative team environment.
Coordinated shift assignments and break coverage for Walmart team operations
Reviewed inventory areas, processed incoming freight, organized backroom inventory, and maintained rack and shelf standards to ensure optimal product availability for customers.
Executed price changes across clothing section to reflect current promotions., markdowns, and clearance tags across clothing section. Own layout execution, including setting modular displays, enabling, seasonal floor plans, and promotional setups
Homelines team lead
Walmart
Sykesville, Maryland
06.2024 - 11.2025
Moved heavy freight in warehouse, managed overstock verification, and handled bins (VIzpick) to streamline inventory flow.
Conducted pinpoint scans to maintain inventory accuracy, processing price changes, and handling markdowns or CVP (customer value program) tasks
Setting up promotional features, maintaining display standards and managing shelf configurations
Delegated daily tasks to sales associates, coordinated with CAP teams for stock accuracy, and supported front end and online pickup operations.
Sales Floor Associate
Walmart
Sykesville, Maryland
05.2023 - 06.2024
Assist Walmart shoppers with product location and basic purchase questions
Stocked shelves, organized merchandise, and maintained cleanliness of the sales floor to enhance the customer shopping experience.
Selected items from backroom for restocking shelves based on sales demand., complete pictures price changes and outs scan weekly
Performed inventory counts on a regular basis to ensure accurate stock levels. Manage clearance and deleted items for the department.
Monitored product temperatures in deli and bakery, cleaned counters and equipment regularly, and upheld strict food safety standards.
Caregiver
Nest homecare
Owings Mills, Maryland
10.2022 - 03.2023
Provided daily personal care for Nest homecare clients in private residences.
Monitored client comfort, reporting significant changes to care supervisors to ensure timely adjustments in care.
Provided medication reminders to clients during visits. to take medications according to care plans.
Engaged clients in conversation to provide companionship. and emotional support during homecare visits.
Executed light housekeeping tasks, including laundry and changing linens, to maintain a safe and comfortable environment for clients.
Maintained clean living spaces and sanitized commonly used surfaces.
Respected the rights of each individual client while maintaining confidentiality of all personal information.
Clerk
Premier Care Pharmacy
Baltimore, Maryland
05.2021 - 07.2022
Greeted patients and handled front counter service at Premier Care Pharmacy.
Processed prescription orders using pharmacy software and verified patient information.
Operated cash register to process cash, check, and credit card transactions.
Answered incoming calls and directed questions to pharmacists or staff.
Filed prescription records and maintained organized patient documentation.
Restocked shelves and organized over-the-counter pharmacy merchandise.
Communicated refill updates and pickup instructions to patients clearly.
Supported inventory checks and reported low stock to pharmacy team.
Kitchen Staff Member
Southwest Farmers Market
Arlington, Texas
04.2019 - 01.2021
Ensured cleanliness, adequate stock levels, and workstation readiness before meal preparation.
Stocked coolers and prep stations with fresh supplies to ensure efficient food preparation.
Monitored ingredient storage and rotation for fresh produce, dairy, and prepared foods.
Followed health and safety guidelines for food preparation and service.
Trained new kitchen staff on prep procedures and safety practices
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Provided customer assistance at Southwest Farmers Market deli and grab-and-go counter, fostering a positive dining experience.
Chief Administrative Officer
Sure Fortress consulting
Ayobo, Lagos
04.2012 - 03.2018
Coordinated office supplies, vendor requests, and facility support to ensure seamless daily operations.
Supervised administrative staff and assigned tasks to maintain smooth office coverage.
Led client care initiatives, establishing direct contact with clients and partners to foster relationships.
Supported client communication, scheduling, and follow-up across consulting engagements.
Facilitated in-service training and mentorship for staff, enhancing resource accessibility and skill development.
Maintained records, files, and confidential documents using organized office systems.
Administrative Officer
Queens Meal bakery
Ojo, Lagos, Lagos
01.2009 - 03.2011
Coordinated staff schedules and attendance records to ensure optimal shift coverage for bakery teams.
Maintained confidentiality of sensitive files and records in compliance with company policies.
Managed recruitment processes and staff welfare initiatives to enhance team satisfaction.
Enforced disciplinary measures to uphold workplace conduct and compliance with company policies.
Organized memos and correspondences to enhance communication tracking and efficiency.
Daily printing of reports for call over of previous day transactions
Printing of weekly analysis for operational staff
Computation of staff names for payroll
Education
Master of Arts - History And Strategic Study
University of Lagos
Lagos, Nigeria
10-2011
Bachelor of Arts - History And International Studies
Ambrose Alli University
Ekpoma, Edo State
08-2006
Skills
Inventory management
Store operations
Budget control
Shrink control
Sales analysis
Store layout optimization
Team scheduling
Customer service
Problem solving
Effective team collaboration
Staff development
Timeline
Food and consumables Coach
Walmart
03.2026 - Current
Fashion Teamlead
walmart
11.2025 - 03.2026
Homelines team lead
Walmart
06.2024 - 11.2025
Sales Floor Associate
Walmart
05.2023 - 06.2024
Caregiver
Nest homecare
10.2022 - 03.2023
Clerk
Premier Care Pharmacy
05.2021 - 07.2022
Kitchen Staff Member
Southwest Farmers Market
04.2019 - 01.2021
Chief Administrative Officer
Sure Fortress consulting
04.2012 - 03.2018
Administrative Officer
Queens Meal bakery
01.2009 - 03.2011
Master of Arts - History And Strategic Study
University of Lagos
Bachelor of Arts - History And International Studies