Ejypt Bernabela
Old Bridge
Summary
Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
EB Exclusive LLC
Old Bridge
03.2020 - Current
- Resolved customer complaints promptly and efficiently.
- Promoted available products and services to customers during service, account management and order calls.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Fashion Designer
EBEXCLUSIVE LLC
Old Bridge
03.2020 - Current
- Updated style guides according to changing market demands.
- Developed mockups or product samples using digital or manual design equipment.
- Created designs for seasonal collections, researching trends and fabrics to inform design decisions.
- Monitored production schedules to ensure timely delivery of finished goods.
- Constructed and styled garments by hand and by machines.
- Visited factories overseas to inspect quality control processes for incoming shipments.
Unarmed Security Officer
Allied Universal Security Services
Port Reading
08.2024 - 10.2024
- Maintained log books with accurate entries on daily activities and notable events.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Unarmed Security Officer
Marion Security Agency
Plainfield
04.2023 - 08.2023
- Verified employee identification cards prior to allowing entry into restricted areas.
- Provided friendly and professional assistance to employees, visitors and customers.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
Unarmed Security Officer
Allied Universal Security Services
Dayton
10.2021 - 01.2022
- Apprehended and removed trespassers from facility grounds.
- Patrolled assigned areas to detect suspicious activities and persons.
- Warehouse facility
Unarmd Security Officer
Securitas Security Services USA
Dayton
09.2021 - 11.2021
- Identified suspicious activity to determine appropriate response.
- Conducted regular patrols of property to detect and deter unauthorized access.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Education
High School Diploma -
Old Bridge High School
Old Bridge, NJ06-2017
Skills
- Firearm certificate
- Microsoft Word
- Highly detailed in oriented
Timeline
Unarmed Security Officer
Allied Universal Security Services
08.2024 - 10.2024
Unarmed Security Officer
Marion Security Agency
04.2023 - 08.2023
Unarmed Security Officer
Allied Universal Security Services
10.2021 - 01.2022
Unarmd Security Officer
Securitas Security Services USA
09.2021 - 11.2021
Customer Service Representative
EB Exclusive LLC
03.2020 - Current
Fashion Designer
EBEXCLUSIVE LLC
03.2020 - Current
High School Diploma -
Old Bridge High School