E. Karl Braun

Responsible for developing and implementing the sales strategy to grow sales within the Expert Solutions Program. Identify new potential customers and new market opportunities, to include Dealer Stocking and Fleet opportunities.

• Exceeded sales quotas and increased profitability through effective sales strategy and business planning
• Managed accounts to retain existing relationships and grow share of business
• Developed and maintained key relationships with clients, leading to an enhanced customer loyalty and increased repeat business

• Understand that business is built on Customer satisfaction and devote himself/herself to ensuring satisfaction to all Customers
• Determine each Customer’s vehicle needs through use of the Customer Needs Analysis Process
• Select, Present, and Demonstrate vehicle(s) per the Vehicle Selection, Presentation, and Demonstration Process
• Seek Customer agreement to purchase/lease a vehicles per the Customer Agreement Process
• Maintain a Customer follow-up system that encourages repeat and referral business, and that contribute to Customer satisfaction
• Understand automotive terminology and maintain ongoing product knowledge for our brands and competitive models
• I personally "won back" a fleet client that we had lost due to previous Manager

• Direct the day-to-day financial activities of the Division including Accounts Payable, Accounts Receivable, Payroll, Cash Management, warehouse and inventory, and Fleet Management; establish and maintain financial controls and procedures; analyze operational statistics; analyze budget variance; hire, select, and counsel employees as needed; oversee local customer service and warehouse functions.

• Assisted with daily accounting activities including accounts payable, accounts receivable, payroll, general ledger, and financial reporting.

• Shipfitting, blueprint reading and welding experience before being promoted to QA Inspector
• As QA Inspector, responsible for ensuring workmanship quality using visual and magnetic testing of welds as well as final approval for tolerances to spec
• Promoted to Radiographer, then Lead Radiographer for radiographic inspection of welds.