Ekaterina Corliss
Summary
Dedicated professional with experience in effective communication and addressing client needs. Known for exceptional multitasking abilities and attention to detail, ready to contribute to operational improvements and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant
RCCT Towing
Bridgeport, MI
01.2022 - 02.2026
- Coordinated communication between towing teams and clients to ensure timely service delivery.
- Managed scheduling for towing operations, optimizing resource allocation and minimizing delays.
- Assisted in developing operational procedures, enhancing efficiency across workflows.
- Maintained accurate records of service requests and vehicle conditions for quality control.
- Evaluated client feedback to identify areas for service improvement and implement changes.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
Goods Reseller
Self Employed
Saginaw, MI
01.2019 - 10.2022
- Sourced high-demand products through market research to expand inventory and enhance customer offerings.
- Negotiated with suppliers to secure favorable pricing and terms, improving profit margins on resold items.
- Analyzed sales data to identify trends, informing future purchasing decisions and promotional efforts.
- Mentored new resellers on best practices for sourcing, selling, and managing online businesses effectively.
- Optimized pricing strategies for various product lines, ensuring competitiveness in the market while preserving profit margins for both the company and reseller partners.
- Optimized product listings for search engines to increase visibility and drive traffic to listings.
Education
Associate of Science - Health And Fitness Specialist
Delta College
Bay City, MI06-2028
Associate of Science - Physical Therapy Assisting
Delta College
Bay City, MI05-2028
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Verbal and written communication
- File and record keeping
- Conflict resolution
- Inventory management
- Online research
- Call reception
- Multitasking Abilities
- Proofreading
Certification
ACE Group Fitness Instructor Certification
Timeline
Assistant
RCCT Towing
01.2022 - 02.2026
Goods Reseller
Self Employed
01.2019 - 10.2022
Associate of Science - Health And Fitness Specialist
Delta College
Associate of Science - Physical Therapy Assisting
Delta College