Ekaterini Arsenlis

• Performed opening and closing procedures as a primary key holder; this includes balancing registers, completing paperwork and deposit information, ensuring money is secure in the safe, and turning off all store devices and lights before locking the doors.
• POS Register operation.
• Cash and deposit handling.
• Product pricing and stocking.
• Visual merchandising.
• Customer service engagement; this includes relaying information about the store's mission according to company standards, increasing sales through product recommendation, resolving issues, etc.
• Effectively communicated with all department levels, including store staff, home office, and IT.
• Met and/or exceeded KPIs.
• Assisted with store events.
• Sign creation for advertising sales.
• Proper handling and wrapping of store items for customers during transactions.
• Routine cleaning; trash and recycling removal, dusting, sweeping.

This was an educational internship.

• Assessed new acquisition materials for Haverford College's Special Collections, including photographic prints, books, and miscellaneous documents.
• Recorded new acquisition information in appropriate archival documents.
• Researched materials to ensure that the correct information was cataloged.
• Formatted digital files according to each assignment and style sheet.
• Compiled a database of contact information regarding photographers whose work resides in the permanent Fine Arts collection at the college.

• Performed opening and closing procedures as a keyholder.
• Evaluated items for shipping and packing. This includes selecting the proper packing levels based on the contents of the shipment.
• Handled fragile artwork, antique furniture, and vintage memorabilia.
• Carefully wrapped and packaged items using appropriate archival and shipping materials.
• Handled general customer service questions and issues.
• Processed personal mailbox agreements.
• Aided with store clean up, including dusting, disinfecting all surfaces, vacuuming and mopping floors, and restocking supplies.
• Trained in passport photo printing and certified biometric fingerprinting.

• Filed customer contracts, invoices, vehicle titles, and repair orders.
• Reviewed daily cash settlements from all departments, distributed assets to the appropriate accounts, and facilitated bank deposits.
• Handled customer service calls regarding registration updates, service payments, and general questions.
• Processed customer repair payments in the service department.
• Performed opening and closing procedures for the service department if assigned to the schedule.
• Prepared postage for mail and FedEx shipments.
• General data collection.