Ekaterini Furlong-Lightfoot
Cherry Hill
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Virtua Health System
06.2023 - Current
- Delivered high-quality patient care in fast-paced environments, ensuring safety and comfort of patients.
- Collaborated with multidisciplinary teams to develop and implement effective patient care plans.
- Administered medications and treatments accurately, adhering to established protocols and guidelines.
- Educated patients and families on health management strategies, fostering understanding and compliance.
- Assisted in training new nursing staff on procedures, enhancing team skillsets and operational efficiency.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
PATIENT CARE COORDINATOR/Team Leader
Cornerstone Foot and Ankle
11.2019 - 05.2021
- Monitor daily performance of front office team members to ensure duties are completed accurately, efficiently and timely.
- Able to lead or support administrative personnel on a daily basis, as assigned, or as necessary to ensure smooth office work flow.
- Ensure high quality care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate.
- Assist in disciplinary action as needed in conjunction with Care Center Leader and Human Resources department. Document all disciplinary action.
- Screens and directs telephone calls, schedules appointments, greets patients, visitors, and maintains patient flow.
- Compiles information for recording purposes and prepares reports.
- Handles correspondence for requests for materials, records, patient appointment, ensuring HIPPA guidelines are followed.
- Assists with billing, obtaining pre-certifications, verifying appropriate coding, insurance, co-pays, medical records, and referrals.
Teller II/Customer Service Representative
TD Bank
08.2016 - 08.2018
- Excellent customer service and interpersonal skills, efficiently and accurately processes customer transactions.
- Working well in a fast-paced work environment, sound understanding of basic accounting and reconciliation principles.
- Providing answers to most customer questions and escalates to the head teller when needed.
- Proficient understanding of safe box and safety procedures, maintains confidentiality of customers, good analytical and social skills, detail-oriented.
- Maintaining office equipment (copier, fax, etc.), ensures par levels of office supplies and maintains disposition of clinical materials as required by regulatory agencies.
Education
Bachelor of Science - Nursing
Gwynedd Mercy University
Gwynedd Valley, PA05.2021
Bachelor of Science - Molecular Biology
RICHARD STOCKTON UNIVERSITY
Township of Galloway, NJ05.2019
High School Diploma - undefined
CHERRY HILL WEST HIGH SCHOOL
Cherry Hill, NJ06.2015
Skills
- Medication and IV administration
- Direct patient care
- EMR / EHR
- Strong clinical judgment
- Patient education and counseling
- Precepting
Assessments
- Verbal communication — Highly Proficient
- January 2021
- Speaking clearly, correctly, and concisely
- Full results: Highly Proficient
- Medical terminology — Highly Proficient
- Understanding and using medical terminology
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Certification
- Registered Nurse (BSN) - NJ, License #26NR25049600, Expires 05/2027
- Basic Life Support (BLS) - American Heart Association, Expires 5/2027
Timeline
Registered Nurse
Virtua Health System
06.2023 - Current
PATIENT CARE COORDINATOR/Team Leader
Cornerstone Foot and Ankle
11.2019 - 05.2021
Teller II/Customer Service Representative
TD Bank
08.2016 - 08.2018
Bachelor of Science - Molecular Biology
RICHARD STOCKTON UNIVERSITY
High School Diploma - undefined
CHERRY HILL WEST HIGH SCHOOL
Bachelor of Science - Nursing
Gwynedd Mercy University
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