EKELECHI OKWUEZE
East Orange,NJ
Summary
Dynamic Airport Food Service Associate Supervisor with strong communication and problem-solving skills. Committed to delivering quality customer service and enhancing team performance through effective training and mentorship.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AIRPORT FOOD SERVICE ASSOCIATE SUPERVISOR
BURGERFI
05.2023 - Current
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Operated food preparation equipment, ensuring adherence to safety and hygiene standards.
- Assisted in training new staff on operational procedures and service protocols.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Trained new employees on proper food handling techniques and company procedures, fostering a consistent level of quality across the team.
- Worked closely with kitchen staff to ensure smooth communication between front-of-house and back-of-house operations.
- Monitored food quality and freshness throughout day.
RESTAURANT SUPERVISOR
CHICKENSHACK
11.2018 - 05.2022
- Oversaw daily restaurant operations to ensure compliance with health and safety regulations.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented inventory control measures to reduce food waste and manage costs effectively.
- Developed and executed staff schedules to optimize labor resources during peak hours.
Education
Associate of Science - Cyber Security
Essex County College
Newark, NJHigh School Diploma -
WEST SIDE HIGH SCHOOL
NEWARK, NJ06-2020
Skills
- Strong communication skills
- Adaptability to change
- Customer service and assistance
- Cleaning procedures
- Strong work ethic
- Customer service
- Multitasking
- Problem-solving
- Flexible schedule
- Quality control
- Cleaning and sanitizing
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Timeline
AIRPORT FOOD SERVICE ASSOCIATE SUPERVISOR
BURGERFI
05.2023 - Current
RESTAURANT SUPERVISOR
CHICKENSHACK
11.2018 - 05.2022
Associate of Science - Cyber Security
Essex County College
High School Diploma -
WEST SIDE HIGH SCHOOL