Eko Yuliani
Las Vegas,NV
Summary
Dynamic and results-driven professional with extensive experiences in luxury retail such as Creed Boutique, Saks Fifth Avenue, and Neiman Marcus excelling in customer engagement and beauty product launches. Recognized for boosting sales through exceptional interpersonal skills and effective problem-solving. Proven ability to create personalized experiences, fostering brand loyalty and driving repeat business in a competitive retail environment.
Overview
18
18
years of professional experience
Work History
Creed Product Specialist
International Cosmetics And Perfumes
Las Vegas, NV
10.2022 - Current
- Boosted customer retention by providing exceptional product support
- Continually expanded knowledge of Product or Service product line.
- Spearheaded successful product launches.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Optimized inventory management, ensuring timely availability of products
Chanel Beauty Advisor
Nordstrom
Las Vegas, NV
05.2022 - 10.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Tom Ford Counter Manager
Saks Fifth Avenue
Las Vegas, NV
07.2020 - 05.2022
- Promoted brand loyalty by creating personalized experiences for each customer during their visit.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Organized sale events and created eye-catching product displays to attract customers to counter.
- Achieved sales goals through effective communication and demonstration of products.
Dior Counter Manager
Saks Fifth Avenue
Las Vegas, NV
07.2016 - 07.2020
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Achieved sales goals through effective communication and demonstration of products.
- Prepared daily reports on sales, inventory levels, and other key performance indicators for management review.
- Optimized counter space utilization by reorganizing displays based on product popularity or seasonal trends.
Sales Associate
Neiman Marcus
Las Vegas, NV
07.2007 - 06.2016
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Nursing
Community College Southern Nevada
Las VegasPermanent Make Up
Bangkok Beauty Academy
Thailand 04.2018
Permanent Make Up
NIMA Institute
Las Vegas, NV10.2017
Skills
- Customer engagement
- Product launches
- Product demonstrations
- Outstanding interpersonal skills
- Sales expertise
- Excellent positive attitude
- Problem-solving
- Teamwork and collaboration
- Friendly and patient
- Highly professional
- Active listening
Languages
Indonesian
Full Professional
Spanish
Limited Working
English
Full Professional
Accomplishments
• A first million dollars sales person on a first year at Creed Boutique year 2023.
• Continuously executed monthly and yearly goal at Saks Fifth Avenue periodically in five years.
• Achieved a Service Star at Neiman Marcus.
• Constantly listed on monthly's Dillards digest magazine as a top opener new account.
Timeline
Creed Product Specialist
International Cosmetics And Perfumes
10.2022 - Current
Chanel Beauty Advisor
Nordstrom
05.2022 - 10.2022
Tom Ford Counter Manager
Saks Fifth Avenue
07.2020 - 05.2022
Dior Counter Manager
Saks Fifth Avenue
07.2016 - 07.2020
Sales Associate
Neiman Marcus
07.2007 - 06.2016
Nursing
Community College Southern Nevada
Permanent Make Up
Bangkok Beauty Academy
Permanent Make Up
NIMA Institute