Ekovi Amenounve
Newark,DE
Summary
Highly skilled IT professional with 6+ years of diverse experience in DevOps Engineering and Application Support, with a strong background in Linux. Proven expertise in designing, implementing, and maintaining infrastructure automation and continuous deployment processes. Seeking challenging opportunities to leverage technical skills and expertise in a dynamic environment.
Overview
8
8
years of professional experience
Work History
Web Manager - Application Support
MHS Behavioral Health
08.2023 - Current
- Helped with developing system requirements for content creation and hosting
- Provided business application technical support
- Created and implemented website design, navigation and layout.
- Monitored website performance, user experience and analytics to optimize for best results.
- Performed regular system maintenance tasks such as backups, software updates and security patches.
Application Support Associate
JPMorgan Chase
02.2022 - 07.2023
- Provided technical support to customers on application related queries and issues.
- Participated in disaster recovery exercises in order to test the reliability of the systems.
- Updated software upon release of vendor patches to mitigate vulnerabilities.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Monitored system performance using observability tools, such as Splunk and Dynatrace. Identified potential problems and implemented solutions.
- Performed root cause analysis when dealing with complex application errors or system failures.
- Escalated technical issues to development or technical operations team following prescribed support guidelines.
DevOps Engineer
Argon ST - Boeing Company
09.2020 - 03.2023
- Handled user account access management, assigning credentials, distributing permissions and terminating defunct users.
- Supported application development for internal and classified use.
- Developed automated deployment processes and scripts to ensure a smooth transition from development to production.
- Configured, managed, and monitored cloud-based services, such as, AWS EC2, S3, RDS using Terraform and Ansible.
- Created and maintained CI/CD pipelines with Jenkins and Docker to automate the build process of applications.
- Monitored system health using Nagios and Splunk for early detection of issues.
- Performed security audits on systems regularly in order to identify potential threats.
- Automated manual tasks wherever possible using scripting languages like Python or Bash.
- Ensured compliance with applicable laws and regulations governing the use of software applications.
- Deployed and supported infrastructure automation and configuration management tools.
- Leveraged Agile methodologies to speed up the Software Development lifecycle.
Linux/DevOps Engineer
Data Service Group Inc.
07.2016 - 09.2020
- Collaborated with Dev and IT teams to ensure smooth pipeline operation
- Implemented automated workflows and created documentation for troubleshooting
- Collaborated with developers in order to troubleshoot application related issues quickly.
- Deployed microservices on Kubernetes clusters in order to increase scalability and availability of services across multiple regions.
Education
Bachelors of Science - IT - Software Development
GCU
Skills
- Version Control Systems (Git)
- CI/CD pipelines (Jenkins)
- Configuration management (Ansible)
- Containerization (Docker, Kubernetes)
- Infrastructure as Code (Terraform)
- Monitoring/Observability (Splunk, Nagios, Dynatrace, AppViewX)
- Scripting (Bash, Python)
- Ticketing and Bug tracking (Jira, ServiceNow)
- Atlassian tool stack (Bitbucket, Jira, Confluence, Artifactory)
- Relational Databases
- Strong problem-solving and troubleshooting skills
Languages
French
Native/ Bilingual
Timeline
Web Manager - Application Support
MHS Behavioral Health
08.2023 - Current
Application Support Associate
JPMorgan Chase
02.2022 - 07.2023
DevOps Engineer
Argon ST - Boeing Company
09.2020 - 03.2023
Linux/DevOps Engineer
Data Service Group Inc.
07.2016 - 09.2020
Bachelors of Science - IT - Software Development
GCU
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