Ekow Acquah
Summary
Results-driven Behavioral Health Case Coordinator with experience supporting patient care, treatment planning, and patient advocacy in both hospital and community based settings. Skilled in care coordination, crisis intervention, discharge planning support, client assessments, and connecting individuals to behavioral health and community resources. Experienced in maintaining accurate documentation, monitoring patient progress, and providing patient-centered care while following organizational and safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Specialist
HCA Healthcare Inc.
03.2025 - 03.2026
- Facilitated individual and group therapy sessions to support patient mental health and well-being.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
- Developed tailored treatment plans in collaboration with multidisciplinary teams to enhance patient care.
- Conducted comprehensive assessments to identify patient needs and progress toward recovery goals.
- Implemented evidence based interventions, improving patient engagement and participation in therapeutic programs.
- Mentored junior staff on best practices in mental health care, fostering professional development within the team.
- Conducted thorough evaluations, assessments, and diagnoses to develop appropriate treatment recommendations for each patient.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
Behavioral Health Professional
Radiant Health Solutions
04.2022 - 01.2025
- Provided case management support to adults with serious mental illness, substance use disorders, and developmental disabilities in residential and supervised living settings.
- Assisted clients with accessing healthcare services, transportation, housing resources, benefits, and community support programs.
- Monitored client progress toward individualized service plan goals and documented outcomes accurately and timely.
- Maintained regular communication with healthcare providers, families, and external agencies to coordinate comprehensive care.
- Advocated for clients’ rights, independence, and recovery goals while promoting person-centered care.
- Conducted assessments and gathered psychosocial information to identify client needs and barriers to stability.
- Supported crisis stabilization efforts and implemented behavioral interventions to ensure client safety and well-being.
- Facilitated psychoeducational and therapeutic group activities to improve engagement and social functioning.
Behavioral Health Care Coordinator
Bethel Medical Center
01.2020 - 01.2022
- Assisted healthcare teams with monitoring patient conditions and reporting changes in patient status.
- Documented behavioral observations and communicated updates to nursing and clinical staff.
- Supported patient care coordination and daily patient needs.
- Helped patients with daily activities while providing emotional support and maintaining dignity.
- Maintained accurate patient records and documentation according to hospital standards.
- Assisted with patient admissions, discharges, and care transitions.
Education
Bachelor of Science - Accounting
University Of Professional Studies
Skills
- Crisis Intervention
- Mental health support
- Care Coordination
- Discharge Planning
- Psychoeducation Sessions
- Multidisciplinary Collaboration
- Data documentation
- Time management
- Adaptability
- Verbal and written communication
- Stress management
Certification
- Quality Mental Health Professional-Trainee (QMHP) In Progress
Crisis Prevention & Intervention Certified
safeClinch Training Certified
Basic Life Support Certificate - American Red Cross
Basic Life Support Certificate - American Heart Association
Timeline
Mental Health Specialist
HCA Healthcare Inc.
03.2025 - 03.2026
Behavioral Health Professional
Radiant Health Solutions
04.2022 - 01.2025
Behavioral Health Care Coordinator
Bethel Medical Center
01.2020 - 01.2022
Bachelor of Science - Accounting
University Of Professional Studies