Ekta Gupta

• Managed client engagements, fostering strong stakeholder relationships.
• Coordinated project timelines, ensuring adherence to deliverables.
• Implemented new business requirements and discovery processes, enhancing client experience.
• Developed an iterative planning process for client enhancement portfolio prioritization.
• Initiated continuous improvement efforts for business discovery, boosting client and stakeholder satisfaction.
• Participated in strategic planning for product and feature roadmap development.

Led a team of Agile Scrum professionals focused on client enhancement projects.

Oversaw senior business analysts in requirements elicitation, client due diligence, and scope alignment.

• Monitored progress against goals and milestones, communicated updates to the team and client stakeholders.
• Developed and executed engagement strategies to ensure timely completion of projects.
• Conducted research on industry trends and competitive analysis to inform strategic decisions.
• Provided guidance and support to junior team members throughout the lifecycle of projects.
• Documented best practices for engagement management processes across the organization.
• Identified opportunities for improvement in existing processes and proposed innovative solutions.
• Developed proposals for new services that meet customer needs while maximizing profitability.
• Created detailed documentation such as business cases, project plans, process flows.
• Cultivated business partnerships to build lasting relationships with internal and external parties.
• Interviewed and hired talented individuals to add value to marketing team.
• Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
• Assessed projects against budgets and timelines, keeping team and assignments on task.