Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies and Interests
Timeline
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Ekta Singh

Ekta Singh

Sunnyvale,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Volunteer

Infrrd
10.2022 - 04.2023
  • Assisted with ongoing sales program.
  • Researched for potential clients with need for IDP platform various online tools and reached out to potential prospects as first point of contact.


Customer Success Associate

Razorpay
02.2022 - 03.2022
  • Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
  • Be the single point of contact for our Customers and Act as an escalation point to drive resolution in a timely, proactive manner
  • Work closely with Product and Engineering on identification and tracking of enhancement requests and bugs.

Inside Sales Specialist

Simplilearn Pvt Ltd.
07.2021 - 11.2021
  • Developed and deepened customer relationships to drive revenue growth.
  • Answered customers' questions regarding products, prices, and availability.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Applied mathematical skills to calculating amounts, negotiating prices, and upselling.

Sales Officer

ITC Ltd
04.2019 - 02.2021
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.

Education

MASTER OF BUSINESS ADMINISTRATION -

ICFAI BUSINESS SCHOOL (IBS)
01.2019

Master of Science - Business Analytics

San Francisco State University
San Francisco, CA
12.2024

Bachelor of Engineering - CS -

Mumbai University
01.2017

Skills

  • Salesforce
  • Apollo
  • MS Office
  • SAP DWC
  • Python
  • Data Analytics
  • Tableau
  • Networking
  • Documentation and Reporting
  • Inbound/Outbound sales
  • B2B
  • Key account management

Languages

English
Hindi

Hobbies and Interests

  • Travelling
  • Networking
  • Adventure Sports
  • Fitness

Timeline

Volunteer

Infrrd
10.2022 - 04.2023

Customer Success Associate

Razorpay
02.2022 - 03.2022

Inside Sales Specialist

Simplilearn Pvt Ltd.
07.2021 - 11.2021

Sales Officer

ITC Ltd
04.2019 - 02.2021

MASTER OF BUSINESS ADMINISTRATION -

ICFAI BUSINESS SCHOOL (IBS)

Master of Science - Business Analytics

San Francisco State University

Bachelor of Engineering - CS -

Mumbai University

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Ekta Singh