Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

EL Lynch

Las Vegas,NV

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive, memorable experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Resort Service

Cosmopolitan Of Las Vegas
Las Vegas, NV
12.2023 - Current
  • Provided customer service to travelers regarding hotel reservations, room availability and rates.
  • Assisted with room reservations, changes and cancellations.
  • Provided customer service and support to guests, responding to inquiries regarding hotel services, room availability, rates and reservations.
  • Answer incoming calls from guests inquiring about reservations and availability of rooms.
  • Work from Home (remote)

Stocker

Dollar Tree
Henderson, NV
08.2024 - 03.2025
  • Removed outdated products from shelves in accordance with company policy.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stamped price tags on merchandise, referring to official price lists.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Arranged merchandise in an attractive manner to promote sales.
  • Secured items in truck by strapping over protective padding.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Group Sales

Mirage Hotel & Casino
Las Vegas, NV
03.2020 - 12.2023
  • Responded promptly to inquiries from customers regarding their reservations.
  • Coordinated with other departments to ensure smooth operations for group reservations.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Maintained accurate records of reservation changes and cancellations.
  • in house groups

Student Loan Payment Agent

Transworld
Buffalo, NY
05.2018 - 02.2020
  • Answered customer questions regarding account discrepancies or problems.
  • Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
  • Received payments and posted amounts to customer accounts.

Bellman

Luxor Las Vegas
Las Vegas, NV
09.2016 - 10.2017
  • Escorted travelers to and from guest rooms and assisted with luggage.
  • Loaded and unloaded passenger baggage
  • Collected, sorted and checked baggage in storage area
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified needs of customers promptly and efficiently.
  • check tickets in (Bell desk)

Education

High School Diploma -

Durango High School
Las Vegas
06-2005

Some College (No Degree) -

Cerro Coso College
Ridgecrest, CA

Skills

  • Customer support
  • Reservation management
  • Problem solving
  • Attention to detail
  • Networking
  • Remote office availability
  • Sales coordination
  • Team management

Certification

  • Gaming License

References

References available upon request.

Timeline

Stocker

Dollar Tree
08.2024 - 03.2025

Resort Service

Cosmopolitan Of Las Vegas
12.2023 - Current

Group Sales

Mirage Hotel & Casino
03.2020 - 12.2023

Student Loan Payment Agent

Transworld
05.2018 - 02.2020

Bellman

Luxor Las Vegas
09.2016 - 10.2017

High School Diploma -

Durango High School

Some College (No Degree) -

Cerro Coso College

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EL Lynch