Eladia Bravo-mendoza
Perlman Clinic
National City,CA
2
Languages
1
Certification
12
years of professional experience
Seeking a position to utilize relevant skills in providing support services to contribute to long term goals. Skilled at multitasking and managing time and resources effectively. Excellent interpersonal skills. Recognized for dedication and focused driven work ethic. Bilingual in both English and Spanish.
Work History
Prior Authorization Specialist
9 Years 6 Months- Managed prior authorization requests, ensuring compliance with insurance guidelines.
- Collaborated with healthcare providers to gather necessary documentation for approvals.
- Utilized electronic health record systems to track and update patient information promptly.
- Reviewed policy changes and communicated updates to staff effectively.
- Streamlined workflows by identifying bottlenecks in the authorization process.
- Trained new team members on prior authorization procedures and best practices.
- Analyzed denial trends to recommend process improvements and enhance approval rates.
- Coordinated with billing departments to resolve discrepancies related to authorizations.
Receptionist/Cashier
1 YearShift Leader
3 YearsTeacher’s Aid
1 YearCashier
2 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on register operations and customer interaction protocols.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
Education
Neuroscience Major - Medical Informatics
High School Diploma
Skills
Client relationship management
Client relations
Client support
Work ethic and integrity
Claims Processing
Process efficiency
Accomplishments
- Achieved [number]% of sales quote.
- Trained and mentored [number] employees.
- Completed manager training program.
- Promoted to [Job Title] after only [timeframe] for exceptional performance.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist/Cashier
Compass Group
01.2018 - 01.2019Read More
Prior Authorization Specialist
Perlman Clinic
02.2017 - CurrentRead More
Cashier
Jack in the Box
01.2015 - 03.2015Read More
Shift Leader
Rubio’s Fresh Mexican Grill
01.2015 - 01.2018Read More
Teacher’s Aid
Washington Elementary
01.2015 - 01.2016Read More
King Chavez High School
High School Diploma
Read More
San Diego City College
Neuroscience Major from Medical Informatics
Read More