Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Eladia Martinez

San Antonio

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Child Nutrition Worker

Harlandale Isd
San Antonio
11.2022 - Current
  • Operate cash register for processing children's food payments.
  • Provide menus and information on day's specials and assiste students in making ordering decisions.
  • Serve meals in an efficient manner while maintaining high standards of customer service.
  • Prepare nutritious meals following federal and state guidelines for student health.
  • Collaborate with team members to ensure smooth operations.

Customer Service Representative

QVC Call Center
San Antonio
11.2019 - 02.2020
  • Assisted customers with product inquiries and order issues.
  • Resolved customer complaints through effective communication and problem-solving.
  • Processed returns and exchanges following company guidelines.
  • Collaborated with team members to enhance service quality and efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Collected deposits or payments and arranged for billing.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

Cashier

Sam's Club
San Antonio
05.2016 - 02.2018
  • Processed customer transactions efficiently at the register.
  • Managed cash drawer and balanced cash at shift end.
  • Assisted customers with product inquiries and recommendations.
  • Maintained clean and organized checkout area for customer convenience.
  • Collaborated with team members to ensure smooth store operations.
  • Trained new cashiers on register operations and customer interaction skills.

Education

Certificate - Phlebotomy

Phlebotomy Training Specialist
San Antonio, TX
07-2025

Associate of Science - Pre Nursing

Palo Alto College
San Antonio, TX
06-2019

Skills

  • Team collaboration
  • Customer service
  • Problem resolution
  • Effective communication
  • Time management
  • Organizational skills
  • Positive and professional
  • Phlebotomy techniques
  • Personal protective equipment usage
  • Venipuncture
  • Communication

Certification

  • Certified Phlebotomy Technician
  • BLS certified

References

References available upon request.

Timeline

Child Nutrition Worker

Harlandale Isd
11.2022 - Current

Customer Service Representative

QVC Call Center
11.2019 - 02.2020

Cashier

Sam's Club
05.2016 - 02.2018

Certificate - Phlebotomy

Phlebotomy Training Specialist

Associate of Science - Pre Nursing

Palo Alto College

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