Eladio sanchez
Waterbury,CT
Summary
Installation and Support Technician well-versed in troubleshooting equipment and network problems. Analytical thinker who quickly and accurately diagnoses and repairs technical issues.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
20
20
years of professional experience
Work History
Supervisor
Midspan
01.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed detailed plans based on broad guidance and direction.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on equipment usage and process improvements.
Supervisor
CCS
01.2019 - 12.2022
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored staff on equipment usage and process improvements.
- Coordinated workflow among teams to optimize project timelines and resource allocation.
- Implemented process enhancements that improved operational efficiency and reduced downtime.
- CSG and Techmobile skills
Supervisor
Midspan Telecom
06.2016 - 12.2019
- Programmed and troubleshot devices following installation.
- Installed cable support systems and prepared workstation outlets.
- Interpreted blueprints of electrical layouts and building plans during installations.
Supervisor Field Technician
Midtown Express
07.2015 - 05.2016
- Trained users in the proper use of hardware or software.
- Identified and corrected performance issues.
- Collected data around every transaction and turned it into tools that helped users.
- Oversaw the daily performance of computer systems.
Supervisor Field Technician
Metro Cable Communications
02.2006 - 04.2015
- Worked collaboratively with clients, team members, implementation consultants, and resources across the company to achieve desired results.
- Provide skilled product/procedure testing skills within the manufacturing environment.
- Assisted Technicians on Service Repairs
- Set up staff workstations with PCs, Macs, phones and laptops.
- Ensured proper installation of cables, operating systems and software.
- Maintained records of daily data communication transactions, problems and remedial actions taken.
Education
High School Diploma -
LICEO GASTON F DELIGNE HIGH SCHOOL
Dominican Republic01.1998
Skills
- Telecommunications specialist
- Strong client relations
- Commercial and residential maintenance
- Excellent communication skills
- Exceptional multi-tasker
- Network connectivity knowledge
- Motivated team player
- Time management
- Training and mentoring
- Staff management
- Customer service
Languages
Spanish
Native or Bilingual
English
Timeline
Supervisor
Midspan
01.2023 - Current
Supervisor
CCS
01.2019 - 12.2022
Supervisor
Midspan Telecom
06.2016 - 12.2019
Supervisor Field Technician
Midtown Express
07.2015 - 05.2016
Supervisor Field Technician
Metro Cable Communications
02.2006 - 04.2015
High School Diploma -
LICEO GASTON F DELIGNE HIGH SCHOOL