Elaina Batista
Brookhaven,NY
Summary
Driven and motivated business professional and talented leader with experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Area Manager
ABM Industries
11.2020 - Current
- Preform onsite inspections to ensure customer satisfaction and adherence to contractual duties and responsibilities
- Maximized revenue growth with strategic partnerships and collaborations within the industry.
- Developed comprehensive sales plans to achieve consistent year-over-year growth in the B2B market segment.
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
Legal Administrative Assistant
State Farm Mutual Auto Insurance Company
08.2019 - 11.2020
- Provided supervision, oversight, and accountability for complex projects including data migration, calendar management, and record management
- Developed communication pipelines and handled time-sensitive information to management and cross-functional teams
- Conferred with clients and other parties to track and gather sensitive case information
- Aided in producing legal documents to support litigation processes and court proceedings.
Education
Bachelor of Arts - Criminology
The College At Cortland State University of New York
Cortland, NY05.2019
Skills
- Relationship building and management
- Team Development
- Exceptional communication
- Client-focused
- Conflict Management
- Customer Relationship Management (CRM)
- Account Management
- Operations Management
- B2B Sales Management
- Data-driven decision-making
Certification
- Front Line Essentials Leader, ABM Industries
- NYS EMT-B
- CPR/AED
Affiliations
- Pi Sigma Alpha, 03/01/19, Present, Political Science Honor Society
- Alpha Phi Sigma, 03/01/19, Present, Criminal Justice Honor Society
- SUNY Cortland Emergency Medical Services, 08/01/15, Present, Lifetime Member
- Sayville Community Ambulance Company, 01/01/16, Present, Volunteer EMT-B
Timeline
Area Manager
ABM Industries
11.2020 - Current
Legal Administrative Assistant
State Farm Mutual Auto Insurance Company
08.2019 - 11.2020
Bachelor of Arts - Criminology
The College At Cortland State University of New York
Similar Profiles
Yrovis SanchezYrovis Sanchez
Lead Housekeeping Supervisor at Abm Industries Inc or Abm Building ValueLead Housekeeping Supervisor at Abm Industries Inc or Abm Building Value
Frank PetersonFrank Peterson
Supervisor at Abm Industries Inc or abm building valueSupervisor at Abm Industries Inc or abm building value
Berencia HobbBerencia Hobb
General Labor Warehouse/FloorTech/CorrigateTech/AccessControl at Abm Industries Inc or ABM Building ValueGeneral Labor Warehouse/FloorTech/CorrigateTech/AccessControl at Abm Industries Inc or ABM Building Value
Eric CarpenterEric Carpenter
Abm at Abm Industries Inc or Abm Building ValueAbm at Abm Industries Inc or Abm Building Value
James GibneyJames Gibney
Shop Owner at East End Rv CenterShop Owner at East End Rv Center