Summary
Overview
Work History
Education
Skills
Timeline
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E'Laina Brown

New Roads,US

Summary

Pre- Nursing student at Franciscan Missionaries of Our Lady University; entering the nursing program in the Spring of 2025. Driven, motivated, and ambitious Sickle Cell Warrior; with a strong academic performance and passionate to learn new skills and technology.

Overview

1
1
year of professional experience

Work History

Hostess/Busser

Morel's Restaurant
02.2024 - 06.2024
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Maintained clean and welcoming environment, ensuring comfort of guests throughout their visit.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Cashier/Food Preparer

Big Boys Corner
02.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Used POS system to enter orders, process payments and issue receipts.
  • Built relationships with customers to encourage repeat business.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Shadowing Student

Our Lady of the Lake Children's Hospital- St. Jude
06.2023 - 08.2023
  • Shadowed Hematologist at the St. Jude Clinic, located in the Our Lady of the Lake Children's Hospital.
  • Sat in and taken notes on a patients appointment.
  • Followed the HIPPA guidelines.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collected, arranged, and input information into database system.
  • Met with patient to make introductions, inquire about needs and offer assistance.

Education

Bachelor of Science - Nursing

Franciscan Missionaries of Our Lady University
Baton Rouge, LA
12.2028

High School Diploma -

Catholic High School of Pointe Coupee
New Roads, Louisiana
05.2024

Skills

  • Cash Handling
  • Problem-solving competence
  • Computer Literacy Proficiency
  • Patience and Empathy
  • Time management skills
  • Order Taking/Food Running
  • Cleanliness Maintenance
  • Continuous learning mindset
  • Mentoring
  • Documentation skills
  • Extensive Customer service skills
  • Teamwork and Collaboration

Timeline

Hostess/Busser

Morel's Restaurant
02.2024 - 06.2024

Shadowing Student

Our Lady of the Lake Children's Hospital- St. Jude
06.2023 - 08.2023

Cashier/Food Preparer

Big Boys Corner
02.2023 - 09.2023

Bachelor of Science - Nursing

Franciscan Missionaries of Our Lady University

High School Diploma -

Catholic High School of Pointe Coupee

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E'Laina Brown