Elaina Cardoza
Dallas,TX
Summary
My career objective is to excel in a fast-paced E-Commerce distribution environment by maintaining a positive, motivating leadership presence and establish high standards. I will actively work with associates to ensure success, development, and unwavering focus on customer satisfaction through combining feedback and positive reinforcement. I plan to prioritize safety and productivity by promoting open communication, recognizing accomplishments, and fostering trust. I aim to maintain positive process improvement through associate feedback, data analysis, to achieve departmental goals.
Overview
5
5
years of professional experience
Work History
FC Lead
Chewy Warehouse
10.2022 - Current
- Successfully created culture of positive feedback and led engagement activities allowing leadership to build meaningful connections with team members. By prioritizing their best interests and inciting their feedback, environment was created where the team felt heard and valued.
- I took on the role as a lead to stabilize a new area, Singles, and improve performance. I quickly gain the trust and recognition of my team members, in doing so, increasing pack UPH by 4-7% week by week. Combining positive team member engagement with accountability is a winning formula for success.
- I had a significant leadership opportunity during my time in singles, I running shift for a week without an Area Manager, also faced with a shortage of leadership and team members. My ability to step into various roles and guide my team to success demonstrates resilience, adaptability, and strong leadership skills. Managing to maintain an average throughput rate of 45 TPH day-to-day under these circumstances is a testament to my dedication.
- Adeptly employed data-driven decision making,leveraged a solid standard of work foundation, and fostered positive engagement, resulting in an exceptional 6% efficiency increase in the Multi's area while successfully onboarding 40+ team members and maintaining stable results.
- Engaged as a consultant on other shifts to expedite results leveraging my expertise in cadences and process improvement within my area. I played a pivotal role in stabilizing results across shifts while successfully onboarding two new area managers and one new lead. Fostered a culture of collaboration and enhanced communication between both night shifts.
- I collaborated with downstream partner in Staging to implement pre-grooming practices for containers. Leading to improved customer satisfaction and increased efficiency metrics.
Personal Trainer
Self-employed
10.2019 - 10.2022
- Quickly established strong rapport with clients, fostering trusting relationships that enhance the training experience and drive clients success.
- Proficiently identified clients' and providing positive reinforcement strategies, resulting in significant progress and goal achievement.
Skills
- Training and coaching
- Strategic Thinking
- Customer Focus
- Visual Management
- Safety Standards
- Policy and Procedure Adherence
- Team management
- Warehouse operations
- Standard Work Development
- Team Building and Motivation
- Data-driven decision-making
- Strong Work Ethic
Timeline
FC Lead
Chewy Warehouse
10.2022 - Current
Personal Trainer
Self-employed
10.2019 - 10.2022
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