BOBBI GLASSCOCK
BEST CHOICE HOME HEALTH CARE
Greenfield,OH
2007
years of professional experience
Entry-Level Position focused on enhancing company growth through effective cash handling and team management. Delivered high levels of customer satisfaction by streamlining processes and fostering collaborative work environments. Excelled in quality assurance by ensuring compliance standards and optimizing product consistency, demonstrating strong problem-solving abilities and commitment to team success.
Work History
Head Cashier and Part Time Shift Lead
- Trained and mentored new cashiers on point-of-sale systems and customer service best practices.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
- Enhanced customer experience by resolving issues promptly and maintaining a positive store atmosphere.
- Supervised cash handling procedures to ensure accuracy and compliance with company policies.
- Managed daily cash register operations, reconciling cash drawers at the end of shifts.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
- Implemented loss prevention strategies by vigilantly monitoring transactions and identifying potential theft risks.
- Conducted daily sales reports to track performance and identify areas for improvement.
Private Caregiver
- Provided personalized care and companionship to enhance client comfort and well-being.
- Assisted with daily living activities, including bathing, dressing, and meal preparation.
- Coordinated medication schedules ensuring adherence to prescribed treatments.
- Developed engaging activities to promote mental stimulation and emotional support.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Nurse Aide
3 Years- Supported clients with daily activities, including bathing and grooming, to enhance comfort and hygiene.
- Recorded and tracked medication intake and overall well-being to ensure adherence to health plans.
- Coordinated daily household tasks and errands while providing companionship to promote emotional well-being.
Staff Operator
2 Years- Assembled instrument clusters and clocks for automotives, supervising team to ensure quality and efficiency.
- Soldered components and programmed frequency into parts to meet specifications and enhance functionality.
- Operated machinery to ensure efficient production flow and optimal output quality.
- Monitored equipment performance, identifying issues to minimize downtime and maintain operational efficiency.
- Trained junior operators on standard procedures, enhancing team productivity and safety compliance.
Floor Inspector/Lab Technician
7 Years- Conducted hourly inspections of candle production to identify and notify discrepancies in product, process, or raw materials against quality and quantity standards.
- Assessed dimensional and burn consumption metrics on finished candle products to confirm adherence to specifications.
- Conducted thorough inspections of floor products to ensure compliance with quality standards.
- Collaborated with production teams to identify and resolve quality issues efficiently.
- Implemented corrective actions based on inspection findings, enhancing overall product reliability.
Education
ACCOUNT MANAGEMENT CERTIFICATE
Certificate: “Your Place” Career Development
ASSOCIATE OF TECHNICAL STUDIES DEGREE - Business Management & Computer Programming
Skills
Transaction processing
Customer service
Customer engagement
Customer experience
Store procedures
Operational efficiency
Financial accuracy
Policy enforcement
Policy execution
Employee training
Training coaching
Team leadership
Timeline
Nurse Aide
BEST CHOICE HOME HEALTH CARE
01.2004 - 01.2007Read More
Staff Operator
NEW SABINA INDUSTRIES
01.2000 - 01.2002Read More
Floor Inspector/Lab Technician
CANDLE-LITE
01.1995 - 01.2002Read More
Southern State Community College
ASSOCIATE OF TECHNICAL STUDIES DEGREE from Business Management & Computer Programming
Read More
Head Cashier and Part Time Shift Lead
Save A Lot
2025 - 2026Read More
Private Caregiver
Thelma Wilson
2008 - 2015Read More
Southern State Community College
ACCOUNT MANAGEMENT CERTIFICATE
Read More