Elaina Ferguson
Lincoln,NE
Summary
Dedicated professional with strong customer service skills, effective communication, and problem-solving abilities. Committed to providing exceptional care and maintaining a clean environment in fast-paced settings.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
CNA/Medication Aide
Tabitha Healthcare
Lincoln , NE
03.2025 - Current
- Provided assistance with activities of daily living, including bathing, dressing, and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Administered medications under the supervision of a licensed nurse.
Server/Bartender
Granite City Food & Brewery
Lincoln, NE
03.2023 - 05.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in training new servers on procedures and menu items.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Prepared cocktails from bar recipes and served wine and draft beers.
Assistant Store Manager
Pacsun
Omaha , NE
08.2022 - 03.2023
- Assisted in training and mentoring new team members on store procedures.
- Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
- Implemented effective time management strategies to enhance operational efficiency and meet customer demands.
Server/Host
Parkers Smokehouse
Lincoln , NE
03.2021 - 08.2022
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to a high volume of daily customers.
- Maintained the cleanliness and organization of customer and employee areas.
Server/Host
Carlos O'Kelly's
Lincoln , NE
03.2020 - 03.2021
- Provided excellent customer service to ensure satisfaction.
- Maintained cleanliness and organization of tables and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
Education
High School Diploma -
Waverly High School
Waverly, NE05-2022
Some College (No Degree) - Practical Nursing
Southeast Community College
Lincoln, Nebraska, NESkills
- Customer service
- Time management
- Effective communication
- Multitasking skills
- Problem solving
- Team collaboration
- Cocktail preparation
- Adaptability
Certification
Certified Nursing Assistant
References
References available upon request.
Timeline
CNA/Medication Aide
Tabitha Healthcare
03.2025 - Current
Server/Bartender
Granite City Food & Brewery
03.2023 - 05.2025
Assistant Store Manager
Pacsun
08.2022 - 03.2023
Server/Host
Parkers Smokehouse
03.2021 - 08.2022
Server/Host
Carlos O'Kelly's
03.2020 - 03.2021
High School Diploma -
Waverly High School
Some College (No Degree) - Practical Nursing
Southeast Community College