Summary
Overview
Work History
Education
Skills
Timeline
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Elaina Henry

Rocky Point,NC

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

3
3
years of professional experience

Work History

Starbucks Barista

Harris Teeter
12.2020 - 08.2023
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.

Education

High School Diploma -

Parkwood High School
Monroe, NC
06.2023

Skills

  • Detail oriented
  • Beverage Preparation
  • Soft Selling
  • Team Leadership
  • Exceptional Customer Service

Timeline

Starbucks Barista

Harris Teeter
12.2020 - 08.2023

High School Diploma -

Parkwood High School

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Elaina Henry