Kaylie Davenport
She/Her
Broomfield,CO
Summary
Service Driven, Guest Experience Optimizer seeks a collaborative systems-focused Product Operations Specialist position within a humanity-advancing company
Overview
12
12
years of professional experience
Work History
Starbucks Barista
Target
06.2021 - Current
- Increased Guest Connection Scores by 10+ points at two locations
- Trained and onboarded 6 new employees with various levels of experience, while sharing knowledge and expertise of beverages, merchandise, and team dynamics
- Cross-Trained to supported additional departments as needed
Independent Contractor
Plexus Worldwide
12.2016 - 12.2023
- Recommended product regimes to assist customers achieve health goals
- Conducting in-person and virtual sales and education events
- Personalized one-on-one training of new teammates
Founding Partner/Administrator
Hi-Curious, LLC
07.2020 - 04.2021
- Assisted in creating, growing, and managing multiple assets and projects within interactive wellness community website and accompanying mobile application.
Parts/Service Clerk
Valley Hi Honda
10.2011 - 06.2020
- Head Cashier
- Lead Receptionist
- Service Writer & Booker
- Rental Car Manager
- Inventory Clerk
- Warranty Administrator
- Provided excellent service to customers and dedicated assistance to all dealership departments.
Education
Associate of Science Degree- Business Administration -
San Joaquin Valley College
Hesperia, CA 06.2010 - 08.2011
High School Diploma -
Chaparral High School
Phelan, CA 02.2007 - 05.2007
Skills
Detail Oriented
Solution Focused
Systems Optimization
Service DrivenPrioritization & Time Management
Team Synergy & Collaboration
Enhancing Retail Experience
Creative Flexibility
Astrological Enthusiast
Awards
- Top Guest Connection Score Team in District for 3 consecutive months
- Silver Level Ambassador Plexus Worldwide
- Dean's List 3.25-3.99 GPA San Joaquin Valley College
- Academic Excellence Award San Joaquin Valley College
- Perfect Attendance Recognition San Joaquin Valley College
References
- Farah Tariq, Business Owner, Friend/Colleague, farahpereztariq@gmail.com
- Emerald Sites, Technical Project Manager, Friend/Colleague, emerald.russo@gmail.com
- Autumn Silva, Homestead Adventurer, Friend/Colleague, auntieautty@yahoo.com
Timeline
Starbucks Barista
Target
06.2021 - Current
Founding Partner/Administrator
Hi-Curious, LLC
07.2020 - 04.2021
Independent Contractor
Plexus Worldwide
12.2016 - 12.2023
Parts/Service Clerk
Valley Hi Honda
10.2011 - 06.2020
Associate of Science Degree- Business Administration -
San Joaquin Valley College
06.2010 - 08.2011
High School Diploma -
Chaparral High School
02.2007 - 05.2007