Elaina McFarland
Phoenix,AZ
Summary
Proven team leader and effective communicator, Leveraging exceptional multitasking and problem-solving abilities, I consistently delivered superior service to satisfy customers. Adept at conflict resolution, my professional demeanor ensures positive guest experiences in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Sever
California Pizza Kitchen
Phoenix, AZ
01.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with a POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier team leader
Wendys
Phoenix, AZ
09.2020 - 01.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Stocker
Amazon
Phoenix, AZ
08.2025 - 10.2025
- Organized inventory to ensure efficient stock rotation and product accessibility.
- Conducted regular quality checks on incoming merchandise to uphold standards.
- Collaborated with team members to streamline restocking processes and improve workflow.
- Assisted in training new staff on safety protocols and operational procedures.
- Implemented strategies to optimize shelf space and enhance product visibility.
Education
High school diploma - undefined
Washington High School
Phoenix, AZ05.2022
Skills
- Customer serice
- Team Working and collaboration
- Time management
- Problem solving
- Reliable and punctual
- Exceptional customer service
- Conflict resolution
- Adapt to diverse groups
- Professional demeanor
- Friendly and outgoing
- Customer engagement
Timeline
Stocker
Amazon
08.2025 - 10.2025
Sever
California Pizza Kitchen
01.2022 - 12.2023
Cashier team leader
Wendys
09.2020 - 01.2022
High school diploma - undefined
Washington High School