Elaina Rodgers
Rochester,IL
Summary
Professional baking expert with strong track record of producing high-quality baked goods. Known for reliability, flexibility, and creativity in meeting diverse baking needs. Collaborative team player with keen eye for detail and commitment to results.
Overview
7
7
years of professional experience
Work History
Home Baker
Wouldn't That Be Sweet
5437 Leach Rd, Rochester IL
12.2019 - Current
- Collaborated with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and appearance.
- Conducted regular quality control checks on products, ensuring consistency in taste and presentation for each order fulfilled.
- Demonstrated excellent time management skills by juggling multiple orders simultaneously without sacrificing quality or timeliness.
- Incorporated seasonal ingredients and flavors into product offerings to keep customers interested and excited about our menu throughout the year.
- Streamlined baking processes for improved efficiency, consistently meeting deadlines and maintaining a clean, organized workspace.
- Increased repeat business through exceptional customer service and attention to individual preferences and dietary needs.
- Participated in local community events as a vendor, showcasing our products while supporting charitable causes in the area.
Administrative Assistant
Rocket Fitness
322 Sattley St, Rochester, IL 62563
03.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
Patient Access Specialist
Springfield Clinic
3180 Adloff Ln, Springfield, IL 62703
01.2023 - 05.2024
- Maintained patient confidentiality by adhering to HIPAA guidelines and clinic policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Streamlined front-desk operations for improved patient flow and reduced wait times.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Provided excellent customer service to patients and medical staff.
Education
Rochester High School
1 Rocket Dr, Rochester, IL 62563Skills
- Cake decorating
- Recipe development
- Cookie crafting
- Cupcake design
- Multitasking and organization
Timeline
Patient Access Specialist
Springfield Clinic
01.2023 - 05.2024
Home Baker
Wouldn't That Be Sweet
12.2019 - Current
Administrative Assistant
Rocket Fitness
03.2018 - Current
Rochester High School