Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaina Rodgers

Rochester,IL

Summary

Professional baking expert with strong track record of producing high-quality baked goods. Known for reliability, flexibility, and creativity in meeting diverse baking needs. Collaborative team player with keen eye for detail and commitment to results.

Overview

7
7
years of professional experience

Work History

Home Baker

Wouldn't That Be Sweet
12.2019 - Current
  • Collaborated with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and appearance.
  • Conducted regular quality control checks on products, ensuring consistency in taste and presentation for each order fulfilled.
  • Demonstrated excellent time management skills by juggling multiple orders simultaneously without sacrificing quality or timeliness.
  • Incorporated seasonal ingredients and flavors into product offerings to keep customers interested and excited about our menu throughout the year.
  • Streamlined baking processes for improved efficiency, consistently meeting deadlines and maintaining a clean, organized workspace.
  • Increased repeat business through exceptional customer service and attention to individual preferences and dietary needs.
  • Participated in local community events as a vendor, showcasing our products while supporting charitable causes in the area.

Administrative Assistant

Rocket Fitness
03.2018 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.

Patient Access Specialist

Springfield Clinic
01.2023 - 05.2024
  • Maintained patient confidentiality by adhering to HIPAA guidelines and clinic policies.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
  • Streamlined front-desk operations for improved patient flow and reduced wait times.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Provided excellent customer service to patients and medical staff.

Education

Rochester High School
1 Rocket Dr, Rochester, IL 62563

Skills

  • Cake decorating
  • Recipe development
  • Cookie crafting
  • Cupcake design
  • Multitasking and organization

Timeline

Patient Access Specialist

Springfield Clinic
01.2023 - 05.2024

Home Baker

Wouldn't That Be Sweet
12.2019 - Current

Administrative Assistant

Rocket Fitness
03.2018 - Current

Rochester High School

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