Elaina Stewart
Tampa,FL
Summary
Dynamic professional with a proven track record in construction estimating and site safety management at MALPHUS AND SON GENERAL CONTRACTORS. Excelled in enhancing customer satisfaction and streamlining project execution. Demonstrated expertise in scheduling and planning, alongside a knack for fostering positive relationships, leading to significant project successes and client satisfaction.
Experienced with project management support, including scheduling and resource coordination. Utilizes effective communication to bridge gaps between project teams and ensure timely progress. Knowledge of safety regulations and compliance, ensuring secure and efficient work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Contractor ASSISTANT
MALPHUS AND SON GENERAL CONTRACTOR
05.2015 - Current
- Collaborated with subcontractors to ensure seamless integration of their work into overall project plans, contributing to higher quality results.
- Assisted in the development of accurate estimates for clients based on detailed analysis of project scope and materials needed for completion.
- Participated in pre-construction meetings to gain insight into project requirements, enabling better preparation for upcoming tasks.
- Presented bids to potential customers to increase business growth and revenue generation.
- Assisted in completing high-quality construction work by providing support to skilled tradespeople during various tasks.
- Enhanced company reputation by consistently demonstrating a strong work ethic, attention to detail, and commitment to delivering exceptional results on every project.
Event Promoter
ARAB ENTERTAINMENT/Greenland Bosses Entertainment
01.2009 - 01.2014
- Attracted top-quality talent to perform at events by cultivating relationships with artists and agents in the entertainment industry.
- Enhanced guest satisfaction through effective communication with staff members during the planning process and on the day of the event.
- Boosted ticket sales through targeted social media campaigns and email marketing efforts.
- Generated valuable leads for clients by engaging potential customers at trade shows, exhibitions, and other promotional events.
- Collaborated with the marketing team to create engaging promotional materials that effectively showcased each event''s unique offerings.
- Coordinated large-scale events from concept to completion, including venue selection, design, promotion, and on-site management.
- Increased event attendance by strategically selecting venues and marketing events through various channels.
- Analyzed post-event feedback to identify areas for improvement in future promotions and overall event execution.
- Streamlined registration processes for attendees, resulting in shorter wait times and improved overall experiences at each function.
Member Service Representative
Humana
02.2007 - 10.2009
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained up-to-date knowledge of product and service changes.
- Ensured compliance with regulatory requirements during all member interactions safeguarding both the organization''s reputation.
- Developed comprehensive knowledge of credit union products, staying current on updates for informed recommendations to members.
- Verified customer identification and documentation for compliant transactions.
Education
High School Diploma -
Wharton Senior High
Tampa, FL05.2002
Associate of Applied Science - Supply Chain Management/ Distribution Logistics
Brewster Technical College
Tampa, FL05.2024
Skills
- Window and door installation
- Scheduling and planning
- Construction estimating
- Site safety management
- Fundraising events
- Google analytics
- Event logistics
- Brand promotion
- Target audience identification
- Paid advertising
- Performance tracking
- Customer service
- Teamwork and collaboration
- Media outreach
- Influencer partnerships
- Problem-solving
- Multitasking Abilities
- Attention to detail
- Time management
- Problem-solving abilities
- Supplier relationship management
- Supply chain analytics
- Controlling inventory
- Warehouse management
- Capacity planning
- Sourcing and procurement
- Sourcing alternative suppliers
- Procurement strategy
- Quality controls
- Supply chain optimization
Certification
- [Name of Certification] [Issuing Organization] [Year Month]
- Forklift Safety and Inspector Certification - National Commission for the Certification of Crane Operators (NCCCO).
- Certified Supply Chain Professional (CSCP) - Association for Supply Chain Management (ASCM).
Timeline
General Contractor ASSISTANT
MALPHUS AND SON GENERAL CONTRACTOR
05.2015 - Current
Event Promoter
ARAB ENTERTAINMENT/Greenland Bosses Entertainment
01.2009 - 01.2014
Member Service Representative
Humana
02.2007 - 10.2009
High School Diploma -
Wharton Senior High
Associate of Applied Science - Supply Chain Management/ Distribution Logistics
Brewster Technical College
- [Name of Certification] [Issuing Organization] [Year Month]
- Forklift Safety and Inspector Certification - National Commission for the Certification of Crane Operators (NCCCO).
- Certified Supply Chain Professional (CSCP) - Association for Supply Chain Management (ASCM).
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