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Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Nicknamed the "Rainmaker" for marketing skills resulting in financial growth.

Adept Building and Grounds Administrator with a proven track record at St. Peter's Seminary, enhancing facility aesthetics and safety through meticulous attention to detail and excellent problem-solving skills. Known for exceptional customer service and being a positive team member, significantly improved the occupant experience. Skilled in coordinating projects and maintaining grounds with a conscientious approach.


Professional with strong background in customer service and front desk operations, recognized for sales effectiveness and clear communication. Skilled in spa booking software, adept at managing reservations and addressing customer inquiries with precision. Maintains composure in high-pressure situations while ensuring facility standards are met. Focused on improving client satisfaction through efficient conflict resolution and professional correspondence.


  Advanced experience in data-driven systems including DealerBuilt DSM Platform and Subaru SSO.
  Career Objective: To secure a challenging position in a reputable organization to expand my knowledge and skills.
  Qualifications: I'm a diligent worker eager to take on challenging tasks. As a seasoned worker in the service industry for over 15 years, I possess the knowledge of what it takes to provide quality service to clients.
  Knowledge of resort computer based systems such as Opera Property Management System(PMS), employee dashboards as well as completing customer incident reports(CIR).
  3 years of experience in sales & marketing for Luxottica Group.


Well-organized, reliable and motivated with experience cleaning private residences and hotels. Valued for impeccable standards in maintaining sanitized and clean environments. Expert at using various cleaning tools and materials. Strong work ethic and commitment to quickly and correctly completing jobs. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Elaine Almond

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