Job Search Status
Open to workDesired start date: Flexible
Open To Work
Elaine Andrade
Loan Processor
Boca Raton,FL
Work Preference
Summary
Dynamic Loan Processor with an excelling in data accuracy and regulatory compliance. Adept at fostering client relationships and enhancing satisfaction through effective communication. Recognized for attention to detail and teamwork, successfully managing multiple loans while ensuring timely approvals and smooth closings.
You will notice a career gap on my resume, that was the time I was raising my daughter. I tried to get back to work a couple of years ago but Covid came and things didn’t work out.
Also, while I was taking the career break I decided to get involved at the community and did a lot of volunteer work at my daughter’s school and at church.
Overview
18
18
years of professional experience
Work History
Loan Processor
Tower Home Loans
Deerfield Beach, FL
03.2019 - 06.2020
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Developed and maintained relationships with customers and loan officers to establish smooth loan process.
- Conducted credit analyses on applicants to assess risk levels prior to approval decisions.
- Coordinated closing process with attorneys and title companies,.
Real Estate Agent
Realtor.com
Burlington, MA
02.2008 - 03.2010
- Developed strong client relationships to enhance customer satisfaction and retention.
- Conducted market analysis to identify trends and inform strategic property pricing decisions.
- Facilitated property viewings and open houses, showcasing features to potential buyers effectively.
- Assisted clients with paperwork and negotiations, ensuring compliance with real estate regulations.
Loan Processor
Excel Mortgage
Boston, MA
05.2006 - 01.2008
- Maintained organized records for all processed loans, ensuring compliance with regulations.
- Updated client systems with relevant information to ensure seamless communication across departments.
- Trained new staff on loan processing procedures and software systems for improved team performance.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Real Estate Agent
RE/MAX
Allston, MA
02.2005 - 04.2007
- Organized open houses that showcased properties effectively, leading to increased interest and offers.
- Facilitated smooth closing transactions, coordinating between buyers, sellers, and legal representatives.
Loan Processor
Middlesex Mortgage
Framingham, MA
03.2002 - 04.2006
- Processed loan applications ensuring accuracy and completeness of documentation.
- Collaborated with clients to gather required financial information and respond to inquiries.
- Reviewed underwriting guidelines to facilitate timely loan approvals.
- Coordinated with lenders and title companies to schedule closings efficiently.
- Assisted in troubleshooting issues during the loan processing cycle to enhance workflow efficiency.
Education
High School Diploma -
Colégio Santa Bernadete
Rio De Janeiro, BrazilSkills
Data entry
Teamwork and collaboration
Information verification
Regulatory compliance
Processing procedures
Attention to detail
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Loan Processor
Tower Home Loans
03.2019 - 06.2020
Real Estate Agent
Realtor.com
02.2008 - 03.2010
Loan Processor
Excel Mortgage
05.2006 - 01.2008
Real Estate Agent
RE/MAX
02.2005 - 04.2007
Loan Processor
Middlesex Mortgage
03.2002 - 04.2006
High School Diploma -
Colégio Santa Bernadete