ELAINE BUCHANAN
Richmond,VA
Summary
Accomplished sales and marketing specialist offering more than 15 years' experience in healthcare marketing, medical and pharmaceutical sales, and B2B industries. Outstanding consultative selling skills to uncover needs, offer solutions and close sales.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Home Health Care Specialist
Nayar Healthcare
Richmond, VA
05.2022 - Current
- Manage over 50 customer calls per week that resulted in 97% increase in referrals in start up territory
- Build referral relationships within assigned geographic territory with emphasis on face to face contact
- Use territory market analysis data to identify potential new business opportunities and maintain established relationships
Sales & Referral Specialist
Care Advantage Inc. D/B/A Nurse Advantage
Midlothian, VA
04.2018 - 11.2021
- Produced 52 new accounts in 6 month period by implementing aggressive sales strategies and gained market share for staffing services from physicians, hospitals and nursing facilities in Richmond area
- Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through closing sales
- Created needs and executed contracts with executives of facilities for supplemental staffing
Business Development Manager
JenCare Senior Medical Center
Richmond , VA
11.2017 - 01.2019
- Increased census from 35% to over 95% in enrollments of new patients who chose Jencare as their Health care provider
- Coordinated innovative strategies to accomplish marketing objectives and boost long term client retention by participation in community events
- Engaged in monthly networking and marketing events in Richmond area to generate interest in joining medical center
Outside Sales Representative
American Express, Global Commercial Services
Richmond, VA
05.2014 - 10.2017
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management
- Call points included physicians and business owners that resulted in ranking top 10% nationally out of 185 territories
- Calls to 30+ potential customers daily to educate and offer solutions to increase their revenue
- Exceeded team sales goals by 67% within 6 months
Education
Bachelor of Arts - Business Management
National Louis University
Tampa, FL06.1994
Skills
- Expert in all CRM systems, including Sales force, and Hub Spot
- Competent in Computer and Business Programs: Excel, Power Point, Microsoft office Suite
- Exceptional territory and account management
- Excellent presentation skills to various medical personnel
Certification
Past employers include : Johnson & Johnson, Schering Plough & Bristol Myers Squibb.
Volunteer Activities include:
Beth Sholom Senior Living, SPCA of Richmond, Maymont 200 Race, Golden Retriever Foster Parent
Timeline
Home Health Care Specialist
Nayar Healthcare
05.2022 - Current
Sales & Referral Specialist
Care Advantage Inc. D/B/A Nurse Advantage
04.2018 - 11.2021
Business Development Manager
JenCare Senior Medical Center
11.2017 - 01.2019
Outside Sales Representative
American Express, Global Commercial Services
05.2014 - 10.2017
Bachelor of Arts - Business Management
National Louis University
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