Elaine Gutierrez
Euless,Texas
Summary
Hardworking employee enthusiastic about learning a field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
33
33
years of professional experience
Work History
Maison Francis Kurkdjian Sales Ambassador
Neiman Marcus
11.2019 - Current
- Increased sales by building strong relationships with clients and providing excellent customer service.
- Developed new business opportunities through targeted prospecting and cold calling efforts.
- Exceeded quarterly sales goals consistently by effectively managing a pipeline of leads.
- Collaborated with marketing team to create engaging promotional materials for product launches and campaigns.
- Established long-term partnerships with key clients, resulting in repeat business and increased revenue growth.
- Provided valuable feedback to management, contributing to improvements in product offerings and overall customer satisfaction.
Sales Associate
Diptyque
04.2016 - 06.2019
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Retail Sales Associate
Nordstrom
11.2009 - 09.2015
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Corporate Fragrance Buyer/Sales Manager/Sales Associate
Dillard's
03.1991 - 10.2008
- Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
- Managed budgets effectively by tracking expenses, analyzing variances, and making adjustments as needed to stay within financial targets.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
Education
Midland High School
Midland, TX06.1981
Skills
- Sales reporting
- Self-motivation
- Adaptability
- Brand promotion
- Inventory Oversight
- Order Processing
- Retail Store Operations
Languages
Spanish
Native or Bilingual
Timeline
Maison Francis Kurkdjian Sales Ambassador
Neiman Marcus
11.2019 - Current
Sales Associate
Diptyque
04.2016 - 06.2019
Retail Sales Associate
Nordstrom
11.2009 - 09.2015
Corporate Fragrance Buyer/Sales Manager/Sales Associate
Dillard's
03.1991 - 10.2008
Midland High School
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