Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
25
25
years of professional experience
Work History
Office Worker
Mainline Agronomy
Eldridge, ND
01.2007 - 05.2015
Coordinated office communications and correspondence for a leading agronomy firm to ensure clarity and efficiency.
Managed daily office operations and ensured efficient workflow.
Conducted data entry tasks with a high level of accuracy and efficiency. This included accounts receivable as well as accounts payable.
Processed incoming invoices for payment in a timely manner.
Performed general clerical duties such as photocopying, faxing, mailing.
Handled phone calls and emails to deliver accurate information, enhancing overall business communication.
Maintained confidentiality of sensitive information and documents.
Supported team objectives by completing related tasks and facilitating collaboration.
Front Office Worker
Roseadele
Jamestown, ND
09.2000 - 01.2007
Managed front desk operations and ensured smooth guest check-in processes.
Maintained organized filing systems for client documents and office records.
Assisted with billing and payment processing for services rendered to clients.
Ensured all paperwork is filled out correctly and filed away properly.
Processed all accounts receivable, accounts payable and payroll. All government reporting was processed by me as well. The last few years I did accounts payable and payroll for Gackle Care Center as well.
I did staff scheduling to ensure proper coverage of clients.
Confidentiality was always achieved.
Receptionist, Accounts Receivable
Midwest Ag Services
Jamestown, ND
01.1990 - 09.2000
Processed accounts receivable transactions including invoicing as well as statements and maintained accurate records
Managed incoming calls and directed inquiries to appropriate departments.
Assisted clients with billing questions and resolved account discrepancies.
Prepared bank deposits according to company policies and procedures.
Greeted and welcomed visitors, customers, and vendors in a professional manner.