Elaine Herrington
Petal,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level standardized patient position. Ready to help team achieve company goals.
Overview
38
38
years of professional experience
Work History
School Bus Monitor
Petal School District
08.2021 - 05.2022
- Enhanced student safety by efficiently monitoring and addressing any behavioral issues during bus rides.
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Maintained accurate records of student attendance, reporting any discrepancies to school administrators promptly.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Enforced [State] safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Maintained clean, tidy and obstruction-free bus interior.
Front Desk
Petal Drugs
01.2007 - 12.2014
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and guest experience.
- Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enforced policies and procedures to increase efficiency.
Bus Driver
Petal School District
09.1984 - 06.1997
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Improved route efficiency by consistently reviewing and adjusting routes based on traffic patterns and customer feedback.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Regulated heating, lighting and ventilating systems for passenger comfort.
Education
High School Diploma -
Petal High School
Petal, MS05.1979
Skills
- Child Supervision
- Strong Work Ethic
- CPR Certified
- Emergency Procedures
- Disability Awareness
- Social Perceptiveness
- Verbal Communication
- Special Needs Support
- Respectfulness
- Patience and Empathy
Timeline
School Bus Monitor
Petal School District
08.2021 - 05.2022
Front Desk
Petal Drugs
01.2007 - 12.2014
Bus Driver
Petal School District
09.1984 - 06.1997
High School Diploma -
Petal High School
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