Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Hough

Glen Rock,PA

Summary

My greatest professional contribution is how deeply I care about every client, every project, and the company at large. I love working on a team and want every interaction to be a positive one. I have enough life experience to know that even if something goes wrong, it will always work out with calm communication and creative problem solving. I am a dedicated employee who is always willing to learn something new. I am a great listener, detail-oriented, and organized.

Overview

20
20
years of professional experience

Work History

Interior Designer/Office Administrator

K&M Home Center
York, PA
08.2019 - 03.2026
  • Scheduled all measure, selection, and project review appointments for all Kitchen and Bath Department clients.
  • Coordinated the selection of material for every project.
  • Recorded detailed notes, quoted pricing, ordered and checked in all materials for every job.
  • Notified clients and contractors the ETA of all material.
  • Problem solved any delays or issues.
  • Ensured an excellent customer experience.

Display Coordinator/Senior Design Associate

Chesapeake Tile & Marble
Owings Mills, MD
07.2006 - 08.2019
  • Ordered, checked in, and displayed all visual merchandise.
  • Trained junior staff on product knowledge and customer satisfaction.
  • De-escalated and corrected any customer complaints until the client was 100% satisfied with the result.
  • Traveled the United States to meet representatives of tile and stone manufacturers to curate new collections to display in the showroom.

Education

Bachelor of Science - Interior Design

Bradley Academy For The Visual Arts
York, PA
05-2006

Bachelor of Science - Psychology

Stevenson University
Stevenson, MD
05-1994

Skills

  • Microsoft 365/Word, Excel, Outlook
  • POS, Eagle Browser
  • MAS 90
  • FormConnect

Timeline

Interior Designer/Office Administrator

K&M Home Center
08.2019 - 03.2026

Display Coordinator/Senior Design Associate

Chesapeake Tile & Marble
07.2006 - 08.2019

Bachelor of Science - Interior Design

Bradley Academy For The Visual Arts

Bachelor of Science - Psychology

Stevenson University

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Elaine Hough