Elaine Knight

Assistant Director of EVS

Crothall Healthcare Environmental Services

05.2022 - Current

Oversaw daily operations of environmental services to ensure compliance with healthcare standards.
Developed and implemented training programs for staff on infection control protocols and safety procedures.
Monitored service quality and resolved issues to maintain high patient satisfaction levels.
Led initiatives that enhanced team productivity and fostered a culture of accountability among staff.
Established team priorities, maintained schedules and monitored performance.
Conducted regular inspections of facility cleanliness, addressing any issues immediately to maintain optimal conditions, ensuring adherence to policies
Collaborated with healthcare teams to align cleaning practices with patient care requirements.
Established performance metrics for staff evaluations, driving continuous improvement in service quality.
Spearheaded proper training with use of chemicals and cleaning tools and devices.
Collaborated with infection control teams to develop and implement best practices for environmental hygiene.
Abode by and enforced department policies and procedures.
Ensured compliance with local, state, and federal regulations pertaining to environmental services in healthcare facilities.
Planned, organized, directed and monitored work flow of Environmental Services staff, and maintained comprehensive records of department activities, including staffing level, call off, and managers reports
Coordinated efforts between EVS staff and nursing departments to address patient needs promptly and efficiently.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.