Elaine Mangum
Uvalde,TX
Summary
Dedicated paraprofessional with expertise in behavior management and effective communication. Proven ability to support diverse student needs and facilitate teamwork through engaging group activities.
Overview
14
14
years of professional experience
Work History
Paraprofessional
Uvalde CISD
Uvalde, TX
09.2022 - 08.2026
- Assisted teachers in classroom management and instructional support for diverse student needs.
- Facilitated group activities promoting social skills and teamwork among students.
Cashier
Flying J/ Pilot Store
Beaver, UT
06.2012 - 05.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
- Streamlined checkout processes to reduce wait times during peak hours.
- Enforced company policies regarding sales, returns, and exchanges consistently.
- Collaborated with team members to enhance overall store operations and customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
No Degree - Law Enforcement
Brigham Young University
Rexburg, IDSkills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
Timeline
Paraprofessional
Uvalde CISD
09.2022 - 08.2026
Cashier
Flying J/ Pilot Store
06.2012 - 05.2016
No Degree - Law Enforcement
Brigham Young University