Elaine McDonald
Summary
Professional retail worker with strong track record in delivering outstanding customer service and maintaining efficient checkout operations. Known for effective teamwork, adaptability, and consistently meeting goals in fast-paced environments. Skilled in cash handling, problem-solving, and communication, ensuring smooth and accurate transactions. Dependable and focused on driving positive results for both customers and colleagues. Experienced with cash handling, customer service. Utilizes effective communication to ensure customer satisfaction and operational efficiency. Knowledge of inventory management and maintaining organized workspaces.
Overview
8
8
years of professional experience
Work History
Babysitter/Child Caretaker
Alison Best & Kevin Best
03.2014 - 06.2017
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
Associate/Cashier
Circle K
05.2020 - 11.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Assisted in inventory management, contributing to improved stock levels and product availability.
- Balanced multiple tasks simultaneously during busy periods, keeping lines moving quickly without sacrificing quality or accuracy of transactions.
- Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.
- Kept work area clean, organized, and well-stocked with necessary supplies for smooth daily operations.
- Assisted in end-of-day closing activities, including cash reconciliation and store cleaning tasks.
- Demonstrated knowledge of store layout to help direct customers searching for specific items or departments.
- Greeted customers warmly upon entering the store, creating a welcoming atmosphere conducive to repeat business. Met customer needs through polite, friendly and attentive service.
- Cleaned, removed trash, swept, mopped, and disinfected shop area to maintain customer safety and health. Cleaned and sanitized cashier workstation and scanning area. Bagged items securely to minimize breakages and reduce losses.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Worked with other associates to support cashiers and management needs.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Cy-Fair High School
22602 Northwest Fwy, Cypress, TX 7742905-2020
Skills
- Patience and empathy
- Energy and enthusiasm
- Problem-solving
- Customer service
- Time management
- Cleanliness and hygiene
- Critical thinking
- Reliability
- Attention to detail
Timeline
Associate/Cashier
Circle K
05.2020 - 11.2021
Babysitter/Child Caretaker
Alison Best & Kevin Best
03.2014 - 06.2017
High School Diploma -
Cy-Fair High School
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