Elaine McKelvin
Kent,USA
Summary
Results-oriented Human Resource professional with diverse experience in healthcare, manufacturing, and high-tech industries. Committed to delivering impactful contributions in a dynamic environment. Skilled in identifying needs and making informed decisions to meet competing demands.
Overview
18
18
years of professional experience
Work History
Benefits Administrator
Appen, Inc
Kirkland, USA
07.2025 - Current
- Administer employee benefits programs, including but not limited to medical, dental, vision, life, disability, and 401(k) retirement plans.
- Acted as primary point of contact for employees on benefits questions, claims, coverage, eligibility, and plan features, enhancing employee understanding and engagement.
- Coordinate annual benefits open enrollment, including communication, education sessions, system setup, and data collection.
- Ensure timely and accurate processing of new hire enrollments, life event changes, and terminations.
- Managed vendor relationships and collaborated with benefits providers to resolve issues, ensuring high levels of service and support for employees.
- Maintain accurate records of benefit plans' participation such as insurance and terminations.
- Administer COBRA and leave of absence policies (FMLA, ADA, personal leave, etc.).
- Prepare and submit required government filings and reports such as ACA filings, and non-discrimination testing.
- Delivered regular reporting and analytics on benefit participation, costs, and trends, facilitating informed decision-making for program improvements.
Benefits Administrator
NCSOFT
Bellevue, USA
03.2022 - 07.2025
- Acted as subject matter expert for benefits programs, providing guidance and support.
- Administers employee benefit programs such as retirement plans, medical, dental, vision, life insurance, temporary disability, wellness, voluntary benefits, discounts, and Employee Assistance Program.
- Manages the relationship with benefit broker, coordinates annual renewals, facilitates open enrollment, researches and recommends benefits changes.
- Implemented benefits programs/projects including open enrollment, vendor request for proposal (RFPs), and renewal.
- Manages day-to-day operations including vendor relationships, contract compliance, and escalation of issues.
- Builds strong consultative and collaborative relationships with managers and employees; provides accurate and timely information regarding benefits programs.
- Analyzes data, monitors trends, and recommends educational initiatives, program plan changes, vendor changes, and cost control initiatives.
- Documented and improved benefits processes to enhance efficiency and effectiveness.
- Maintains knowledge of and analyzes government regulations, program trends, and prevailing practices and market competitiveness.
- Reviewed benefit and retirement program administration for adherence to federal, state, and local rules.
Benefits Specialist
Qumulo
Seattle, USA
07.2019 - 03.2022
- Managed the administration of US and Canadian benefit plans and programs, focusing on open enrollment, new hire enrollment, and life event changes.
- Lead all Broker communication on behalf of Qumulo regarding annual enrollment, pricing, plan design and updates.
- Managed updates to benefits plans, including coverage changes and deductions calculations.
- Coordinate annual Open Enrollment, review, and implement plan changes, collaborate with TPA, communicate changes to employees, process, and audit enrollments.
- Created and managed broker benefit portal, ensuring TPA consultants met deadlines and adhered to system specifications.
- Collaborated with benefit providers to resolve eligibility and billing concerns, advocating for employees' needs.
- Administer FMLA, LOA, STD and LTD claims and partner with managers and HR Business Partners to provide optimal customer service for employees.
- Conducted nondiscrimination testing for cafeteria plans to ensure compliance with regulations.
Benefits Administrator
Genoa Healthcare
Renton, USA
09.2015 - 05.2019
- Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
- Managed 250+ leaves annually within $1.5M budget, ensuring compliance with federal and state laws.
- Built and administered full cycle LOA process for 3,200 employee population across 47 states.
- Coordinated RFP process for 3rd party vendor selection, establishing partnership with Aetna that enhanced leave administration.
- Work closely with Genoa's leave 3rd party LOA and STD/LTD administrator. Ensure that STD claims are coordinated with FMLA.
- Create, analyze, track, and distribute leave status reports to HR Business Partners.
- Reviewed leave issues and advised HR leadership on return-to-work strategies and corrective actions.
- Coordinated employee escalation concerns for Health & Welfare Programs across $35M annual budget.
- Manage Worker's Compensation process for 3,200 employee population across 47 states.
- Serve as the central point of contact regarding worker's compensation claims - plan, organize and administer the WC program, including review, reporting, and advising employees of their benefits.
Human Resources Generalist
Quanex Building Products
Kent, USA
05.2014 - 09.2015
- Administered recruiting activities to coordinate application screening, pre-employment testing, and interviewing, ensuring timely and accurate selection of diverse candidates.
- Maintained accurate departmental staffing levels and provided weekly updates and reports to department managers.
- Processed new hire paperwork and entered information into HRIS to create employee record for HRIS.
- Administered substance abuse testing and return to work programs to support drug free workplace philosophy.
- Assisted employees with employment related issues (transfer, pay, and benefits) to maintain positive employment relations.
- Assisted employees with employment related issues (transfer, pay, and benefits) to maintain positive employment relations.
- Administered substance abuse testing and return to work programs to support drug free workplace philosophy.
- Managed administrative tasks for department, including filing, document retrieval, and research to streamline operations.
- Processed daily invoices for timely communication and payment.
Human Resources Administrative Assistant
Kvichak Marine Industry
Kent, USA
09.2008 - 05.2014
- Executed administrative tasks for human resources and executives, including recruiting, conducting new hire orientations, enrolling benefits, and preparing termination paperwork to support effective personnel management.
- Managed employee records and maintained confidential information securely.
- Coordinated recruitment efforts by scheduling interviews and processing applications.
- Assisted in onboarding new hires, providing orientation and necessary resources.
Education
Bachelor of Science - Business Administration
Central Washington University
Des Moines, WASkills
- Benefits administration expertise
- Employee Retirement Income Security Act of 1974 (ERISA)
- Defined benefit plans
- Defined contribution retirement plans
- Retirement plan management
- COBRA management
- FMLA
- Healthcare benefits management
- Pharmacy benefits management experience
- Disability benefits management
- Healthcare benefits experience
- HR legal compliance administration
- Employment law
- Affordable Care Act (ACA)
- Workers' compensation law
- Workers' compensation
- Leave management
- State-specific regulations in benefits
- Paycom
- BambooHR
- Employee Navigator
- Benefitfocus
- Workday
- ADP
- HRIS management
- Pension administration
- Pension Management
- Microsoft Excel
- Basic mathematical skill
- Payroll processing experience
- Cost controls
- Policy development
- Policy interpretation proficiency
- Compensation benchmarking
- Wage and Salary Administration
- Executive compensation
- Compensation strategy
- Merit Increase Administration
- Incentive Plans
- Employee advocacy
- Provider relations
- Human resources
- Stakeholder collaboration
- Multitasking capacity
- Conflict resolution techniques
- Tech benefits experience
- Employment & labor law
- Workforce planning
- Compensation strategy
- Merit Increase Administration
- Workforce planning
- Incentive Plans
Timeline
Benefits Administrator
Appen, Inc
07.2025 - Current
Benefits Administrator
NCSOFT
03.2022 - 07.2025
Benefits Specialist
Qumulo
07.2019 - 03.2022
Benefits Administrator
Genoa Healthcare
09.2015 - 05.2019
Human Resources Generalist
Quanex Building Products
05.2014 - 09.2015
Human Resources Administrative Assistant
Kvichak Marine Industry
09.2008 - 05.2014
Bachelor of Science - Business Administration
Central Washington University