To obtain a position where I can use my skills to serve others.
Overview
24
24
years of professional experience
1
1
Certificate
Work History
Patient Care Assistant/ Nursing Assistant
Wellstar Kennestone Hospital
04.2024 - 10.2024
EKG, Bladder Scans, Vital Signs, Temperature Check, Height, Weight, Blood Sugars, oral care, feedings, I&O, Prep for procedure, Peri care, Vaccines, Cultures, Foley care, Primo fit, Pure Wick, Bed Bath, Ear Lavage, Ambulation, Wound Care, Pt Charting with Epic etc.
Nursing Assistant/PCA
Banner Heart Hospital
08.2022 - 03.2024
Vital Signs, Blood Sugar, Temperature Check, Height, Weight, Vaccines, EKG, Bladder Scans, Oral Care, Feedings, Measure I&O, Prep for procedure, Ambulation, Peri Care, Foley Care, Bed Bath, charting with Epic, Reposition, Primo Fits, Pure Wick etc.
PSA/Medical Assistant Drug Screener
Fast Med Urgent Care
06.2021 - 05.2022
Verify Insurance, copays, schedule appt, medical records, Vitals, Temperature Check, Height, Weight, Acute Care, Medicare Wellness Visit, Vaccines, UA Cultures, answer phones, drug screenings etc.
Patient Care Advocate
Express Scripts Patient Care Advocate - Cigna
09.2020 - 05.2021
Answer phones, Billing, Schedule RX, RX Refills, Verify patient Information, Transfer calls, Pharmacy overrides, questions on deductables. etc
Service Coordinator
Service Coordinator BDC Call Center - Penske Automotive Group
04.2018 - 09.2020
Answer phones, Muliti-phone lines, Xtime, Cisco Finesse, Confirm Appts, Schedule Appts, Assist Guest with Service Questions, Transfer Calls, Emails, Chat Que, Look up VIN numbers, Parts Inventory Etc.
Receptionist
Receptionist - Steven Vogt CPA
01.2018 - 04.2018
Scheduled appts, Confirm appts, File, Fax, New Client Info, etc
Contract Contingent Worker
Contract Contingent Worker for Dealer Funding - Toyota Financial Services
Greet Customers, Process Inventory, Customer Service, Cashier, Organize Displays, Recovery and Fitting Room.
Direct Support Professional (DSP)
Direct Support Professional (DSP)- Aires
05.2013 - 11.2013
Assist in helping consumer with activities, cooking, cleaning, laundry etc.; give Meds to consumer at schedule time, count Meds, take vital signs, redirect consumer when they have behavior.
Receptionist
Receptionist- Eleanor’s Beauty Shop
07.2008 - 10.2010
Schedule appointments, operate register to receive payments from clients, update and maintain client information and beauty services provided, keep work stations clean and sanitize tools like scissors and combs, sweep, supply inventory.
Front Desk Receptionist
Front Desk Receptionist- Holiday Inn Express
04.2008 - 06.2008
Greet Guest, Check In/Out guest, answer phones, confirm reservations, reservations, keep records of room availability and guest accounts, guest services, answer phones, typing and faxing.
Medical Receptionist/Assistant
Medical Receptionist/Assistant- Jacques Chahin M.D.; Cardiologist
08.2000 - 07.2001
Answer phones, schedule/confirm appointments, verify patient insurance, co-pays, super bill, invoices, filing, update patient information, prepare charts for next day appointment, prep exam room, vital signs, weight, vaccines, EKGs, Holter Monitors, medical records, referral’s. etc
Education
Diploma - Administrative Medical Assistant
Silicon Valley College
Walnut Creek, CA
01.1999
Diploma - General Education
People’s High School
Vallejo, CA
01.1995
Skills
Take pride in doing a good job and achieving results
Strong organizational and planning skills
Heavy public contact; sincerely enjoy helping others
Extremely detail oriented; good with figures
Experienced and Adept at working under pressure and meeting deadlines
Proficient in the following;
Typing 60wpm cash handling shipping/receiving
10 key by touch multi-line phones scheduling
Heavy phones filing/proofreading computer/internet
Correspondence / inventory
Blood glucose testing
Vital signs monitoring
Catheter care
Basic life support
Documentation
Patient monitoring
Personal hygiene assistance
Feeding assistance
Safety protocols
Organizational standards
Goal setting
Seizure precautions
Organizational skills
Specimen collection
Healthcare operations
Scheduling
Room preparation
Verbal and written communication
ADL support
Nursing assistance
Mobility assistance
Strategic planning
End-of-life care
Medication administration
Infection control
Care planning
Health assessments
Certification
Certified Nursing Assistant 02/2022 - 03/2022 Sumner College Mesa,AZ
Timeline
Patient Care Assistant/ Nursing Assistant
Wellstar Kennestone Hospital
04.2024 - 10.2024
Nursing Assistant/PCA
Banner Heart Hospital
08.2022 - 03.2024
PSA/Medical Assistant Drug Screener
Fast Med Urgent Care
06.2021 - 05.2022
Patient Care Advocate
Express Scripts Patient Care Advocate - Cigna
09.2020 - 05.2021
Service Coordinator
Service Coordinator BDC Call Center - Penske Automotive Group
04.2018 - 09.2020
Receptionist
Receptionist - Steven Vogt CPA
01.2018 - 04.2018
Contract Contingent Worker
Contract Contingent Worker for Dealer Funding - Toyota Financial Services
05.2016 - 11.2016
Sales Associate
Sales Associate- Marshall’s
10.2014 - 12.2015
Direct Support Professional (DSP)
Direct Support Professional (DSP)- Aires
05.2013 - 11.2013
Receptionist
Receptionist- Eleanor’s Beauty Shop
07.2008 - 10.2010
Front Desk Receptionist
Front Desk Receptionist- Holiday Inn Express
04.2008 - 06.2008
Medical Receptionist/Assistant
Medical Receptionist/Assistant- Jacques Chahin M.D.; Cardiologist