Elaine Ordoñez Mata
Marlborough,Massachusetts
Overview
3
3
years of professional experience
Work History
Cashier /Online Personal Shopper/Shelf Stocker
Walmart
12.2020 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on employee duties and best practices, improving overall staff performance.
- Learned duties for various positions and provided backup at key times.
Host /Head Busser
Firefly's BBQ Restaurant
09.2020 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Teacher's Assistant
Marlborough Public Schools
11.2022 - 04.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Reviewed lesson material with students individually or in small groups.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
Education
High School Diploma -
Marlborough High School
Marlborough, MA06.2023
Skills
- Problem Solving Abilities
- Work Ethic and Integrity
- Multitasking Capabilities
- Attention to Detail
- Professionalism and Courtesy
- Adaptability and Flexibility
- Customer Service Excellence
- Teamwork and Collaboration
Languages
Spanish
English
Timeline
Teacher's Assistant
Marlborough Public Schools
11.2022 - 04.2023
Cashier /Online Personal Shopper/Shelf Stocker
Walmart
12.2020 - Current
Host /Head Busser
Firefly's BBQ Restaurant
09.2020 - 12.2023
High School Diploma -
Marlborough High School