Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elaine Pantoja

Anaheim,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Certified Nurse Assistant

Park Anaheim Healthcare Center
Anaheim, CA
01.2022 - Current
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Urth Cafe

Supervisor
Orange , 92705
01.2020 - 07.2022
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Assisted customers with product selection by answering questions about food ingredients and nutritional value.
  • Monitored food temperatures to comply with safety regulations.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Tracked food production levels, meal counts and supply costs.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.

Server Trainer

Benihanna
Anaheim , CA
10.2017 - 01.2020
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.

Server

Dennys Restaurant
Anaheim, CA
06.2009 - 11.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.

Kitchen Staff Member

Kaiser Permanente
Irvine , CA
11.2018 - 04.2019
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Qbics College
Santa Ana, CA
04.2020

Diploma -

El Dorado High School
Placentia, CA
06.2009

Skills

  • CPR Certification
  • Basic Life Support
  • CNA Certification

Certification

  • CNA - Certified Nursing Assistant

Timeline

Certified Nurse Assistant

Park Anaheim Healthcare Center
01.2022 - Current

Urth Cafe

Supervisor
01.2020 - 07.2022

Kitchen Staff Member

Kaiser Permanente
11.2018 - 04.2019

Server Trainer

Benihanna
10.2017 - 01.2020

Server

Dennys Restaurant
06.2009 - 11.2019

Qbics College

Diploma -

El Dorado High School

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Elaine Pantoja