Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elaine Smith

Surprise,AZ

Summary

Highly motivated and committed Medical Assistant with a proven history of great performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.

Overview

6
6
years of professional experience

Work History

Medical Assistant/Care Promoter

Dedicated Senior Medical Center
01.2022 - 01.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Taught patients about medications, procedures, and care plan instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Medical Assistant

Perk Medical Center
07.2021 - 06.2022

Check patient In

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Assistant Manager

Simply 10
03.2021 - 04.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Medical Assistant

Biomed Behavioral Healthcare
10.2020 - 04.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician
  • Perform urine tests, for drug screening
  • Perform phlebotomy





  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Medical Assistant

Metro Urgent Care
06.2018 - 09.2018
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Verified patient insurance coverage and collected required co-payments.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Education

Diploma - Medical Assisting

Abcott Institute
Southfield, MI
06.2018

Associate - Counseling

Destiny School of Ministry
Roseville, MI
05.2010

Diploma - Medical Assistant

Dorsey School
Roseville, MI
05.2008

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • EMR / EHR
  • Clinical Documentation
  • Phlebotomy
  • Data Entry
  • Reliable team player
  • Procedure Assistance
  • Immunization Administration

Timeline

Medical Assistant/Care Promoter

Dedicated Senior Medical Center
01.2022 - 01.2024

Medical Assistant

Perk Medical Center
07.2021 - 06.2022

Assistant Manager

Simply 10
03.2021 - 04.2022

Medical Assistant

Biomed Behavioral Healthcare
10.2020 - 04.2021

Medical Assistant

Metro Urgent Care
06.2018 - 09.2018

Diploma - Medical Assisting

Abcott Institute

Associate - Counseling

Destiny School of Ministry

Diploma - Medical Assistant

Dorsey School
Elaine Smith