Latoya Hickman
Portsmouth,VA
Summary
I am a very easy going person. I love to do whats right at all times. I have a love for taking care of patients at any mean. I have been working in this field for 11 years,
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/Care Promoter
Jencare Medical Centers
48 Mewmarket Square, Virginia
07.2011 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Assisted physicians and nurses with clinical procedures such as whats ordered
- Protected patients and staff from infection risks by routinely cleaning and disinfecting common areas and patient rooms.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Education
No Degree - Certificate of Medical Assistant
Virgina School of Technology
Virginia Beach, VAHigh School Diploma -
I.C Norcom
1801 London Blvd06.1996
Skills
Lead Care Promoter
Ordering of supplies
Oversee team
Oversee flow of clinical are
Assist team with patients
Stocking of supplies
Certification
Persomal care Aide
Timeline
Medical Assistant/Care Promoter
Jencare Medical Centers
07.2011 - Current
No Degree - Certificate of Medical Assistant
Virgina School of Technology
High School Diploma -
I.C Norcom
Persomal care Aide
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