Elaine Thomas
Jackson,TN
Summary
Results-focused and highly driven Service Cashier with experience processing monetary and credit card transactions ; completing service order transactions for customers. Crafting quality customer experiences and maintaining client satisfaction by answering incoming calls. Demonstrates attention to detail for service orders . Reliable sales associate with outstanding customer service skills and strengths. Dedicated to welcoming customers and providing comprehensive service. fluent understanding of sales strategy and merchandising techniques. Focused retail sales professional challenged by high-performance environments. Contributes to customer satisfaction by efficiently resolving problems and promptly fulfilling requests.Sales boosting experiences.
Overview
9
9
years of professional experience
Work History
Cashier / Guest Order Services
McDonalds Corporation
Jackson, TN
11.2020 - 12.2021
- Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
- Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Stocking /Supply Clerk
Walmart Corporation
Katy, TX
07.2015 - 10.2017
- Analyzed and adjusted inconsistencies in automated supply accounting system.
- Prepared unit and organizational supply documentation.
- Oversaw supply requests, accountability and receipts.
Personal Care Assistant
Louise M. Wyche ( Private )
Jackson, TN
08.2005 - 02.2011
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported individuals to events and activities, medical appointments and shopping trips.
Education
Associate of Arts - Business ( Executive Assistant )
Studied Business Communications Accounts Recievable / Accounts Payable ; Public Relations Applications Spreadsheet Applications ; at another college I studied sociology and interactive communication skills which I found helpful while communicating with guests ; did coursework in French Language Arts ;Currently doing private studies in Spanish Language Arts.
Skills
- Product Location
- Guest Inquiries
- Administrative Duties
- Price Identification
- Customer Needs Assessments
- Cash Register Operation
- Merchandise Packaging
- Customer Relations
power walking ; Hiking
I enjoy early morning moderate to brisk power - walking ; Hiking on some Week-ends with friends.
Languages
French
Limited Working
Spanish
Elementary
Timeline
Cashier / Guest Order Services - McDonalds Corporation
11.2020 - 12.2021
Stocking /Supply Clerk - Walmart Corporation
07.2015 - 10.2017
Personal Care Assistant - Louise M. Wyche ( Private )
08.2005 - 02.2011
West Tennessee Business College - Associate of Arts, Business ( Executive Assistant )
Similar Profiles
Jesse TiradoJesse Tirado
Crew Member at Mcdonalds CorporationCrew Member at Mcdonalds Corporation
KEN RONDAKEN RONDA
Shift Manager at McDonalds CorporationShift Manager at McDonalds Corporation
Bilal GhaniBilal Ghani
Technical Product Manager at MCDONALDS CORPORATIONTechnical Product Manager at MCDONALDS CORPORATION