Elaine Ton
Henderson,NV
Summary
Highly effective worker and able to adapt and anticipate guests' needs. High energy, sociable with a dedication to positive customer service. Maintain a positive attitude while providing fast and friendly service in a fast paced environment.
Overview
6
6
years of professional experience
Work History
Customer Service F.O.H
Apple Inc. (Caffe Macs)
04.2018 - 01.2023
- Provided customer service to guests during operating hours
- Deep cleaned condiment islands, coffee machines, utensil containers, and kiosks
- Expedited guests during lunch and dinner hours at food stations
- Restocked condiment islands and drinks.
Barback/ Bartender
Tequila Shots Bar and Grill
05.2022 - 09.2022
- Greeted and provided service to customers
- Stocked alcohol and beverages FIFO
- Cleaned bar at end of shift
- Cash handled
- Took orders and made drinks
- Prepared bar by cutting citruses, handling sanitizer, washing glassware.
Barista
Starbucks
12.2016 - 04.2018
- Handcrafted each beverage according to customers' requests
- Took orders using a POS in a fast paced environment while interacting with customers in a friendly manner
- Maintained sanitation and orderliness of all equipment, supplies and utensils
- Made samples and pass out drinks to get customers to potentially purchase a beverage
- Keep work area functional, thoroughly clean, and prepare for the next shift
- Restocked beverages, general supplies and condiments while maintaining cleanliness of service area
- Made fresh coffee, milk and cream every 30 minutes using a timer, and make mocha and teas for the next shift
- Managed all ingredients including verification of all expiration dates
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Education
Mt Eden High School
01.2005
Skills
- Thrives in fast-paced environment
- Strong knowledge of computer skills
- Works well under pressure
- Food safety understanding
- Detail oriented
- Point of Sale (POS) system operation
- Knowledge of sanitary practices
- Cash handling proficiency
- Speed and efficiency
- Handling guest complaints
- Team player attitude
- Customer Service
Timeline
Barback/ Bartender
Tequila Shots Bar and Grill
05.2022 - 09.2022
Customer Service F.O.H
Apple Inc. (Caffe Macs)
04.2018 - 01.2023
Barista
Starbucks
12.2016 - 04.2018
Mt Eden High School
Similar Profiles
Mounika ChintaMounika Chinta
Software Engineer at Apple - Caffè MacsSoftware Engineer at Apple - Caffè Macs
Douchane SellsDouchane Sells
Training In-Store Experience at Apple Inc.Training In-Store Experience at Apple Inc.
Cody KhounnachackCody Khounnachack
Technical Specialist at Apple Inc.Technical Specialist at Apple Inc.
Tamika BucknerTamika Buckner
Patient Care Coordinator at Optum RXPatient Care Coordinator at Optum RX
Jason BuckleyJason Buckley
Electronics Technician II at JT4Electronics Technician II at JT4