Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CHEYENNE COOK

Cedar Falls,IA

Summary

Seeking a challenging and rewarding position to gain employment with a business that will allow me to use newly developed skills to expand my knowledge and grow professionally.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Orkin Pest Control
Cedar Falls, IA
03.2021 - 07.2024
  • Developed positive relationships with customers through friendly interactions.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Answered customer inquiries via phone, email, and chat.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Office Manager

Spot Free, LLC
Henderson, NV
12.2018 - 03.2021
  • Answered phones
  • Filed paperwork
  • Typed up contracts
  • Cleaned office
  • Ordered supplies
  • Created spreadsheets.

Office Secretary

5280 Prints by Knockout Ink
Denver, CO
01.2014 - 10.2018
  • Maintained appropriate filing of personal and professional documentation
  • Responded to all customer inquires thoroughly and professionally
  • Answered Customer questions about product availability and shipment times
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Distributed an updated weekly report of project priorities to team members and management.

Education

Acquired HSED -

Highlands Ranch High School
Highlands Ranch, CO

Studied Phlebotomy -

AplMed Academy
Aurora, CO

Skills

  • Quick Problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Accurate and detailed
  • Excellent communication skills
  • Courteous professional demeanor

References

  • Jesse Shirley, Denver, CO, Supervisor at A Alpha, 303-974-8321
  • Tom Roush, Denver, CO, Manager at The Bent Noodle, 720-434-7427
  • Ms. Lisa, Aurora, CO, Teacher at AplMed/Phlebotomy Class, 720-589-7579

Timeline

Customer Service Representative

Orkin Pest Control
03.2021 - 07.2024

Office Manager

Spot Free, LLC
12.2018 - 03.2021

Office Secretary

5280 Prints by Knockout Ink
01.2014 - 10.2018

Acquired HSED -

Highlands Ranch High School

Studied Phlebotomy -

AplMed Academy

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